@scope(.support-ui){:scope{color-scheme:light;--ink: #13201b;--muted: #65736c;--line: #dfe6e1;--wash: #f4f7f4;--panel: #ffffff;--green: #18794e;--green-dark: #0f5b3a;--green-soft: #e7f4ec;--shadow: 0 14px 34px rgba(27, 55, 41, .08)}*{box-sizing:border-box}:scope{scroll-behavior:smooth}:scope{margin:0;background:var(--wash);color:var(--ink);font-family:Arial,sans-serif}button,input{font:inherit}button,a{-webkit-tap-highlight-color:transparent}a{color:inherit;text-decoration:none}.app-shell{min-height:100vh}.topbar{height:70px;background:#fff;border-bottom:1px solid var(--line);display:flex;align-items:center;padding:0 28px;position:sticky;top:0;z-index:10}.brand{display:flex;align-items:center;gap:11px;min-width:258px;font-size:18px;letter-spacing:-.02em}.brand strong{color:var(--green);font-weight:680}.brand-mark{width:31px;height:31px;position:relative;display:inline-block}.brand-mark i{position:absolute;display:block;border-radius:50% 50% 42% 42%;background:var(--green);transform-origin:bottom center}.brand-mark i:nth-child(1){width:15px;height:20px;left:8px;top:1px}.brand-mark i:nth-child(2){width:10px;height:15px;left:1px;top:8px;transform:rotate(-36deg);opacity:.78}.brand-mark i:nth-child(3){width:10px;height:15px;right:1px;top:8px;transform:rotate(36deg);opacity:.78}.primary-nav{height:100%;display:flex;gap:27px}.primary-nav a{height:100%;display:flex;align-items:center;color:#526159;font-size:14px;font-weight:560;position:relative}.primary-nav a.active{color:var(--ink)}.primary-nav a.active:after{content:"";position:absolute;left:0;right:0;bottom:-1px;height:2px;background:var(--green)}.header-actions{margin-left:auto;display:flex;align-items:center;gap:13px}.search-button{min-width:202px;border:1px solid var(--line);background:var(--wash);color:#607068;border-radius:9px;padding:9px 10px;display:flex;align-items:center;gap:8px;cursor:pointer}.search-button kbd{margin-left:auto;color:#85928b;background:#fff;border:1px solid #d8dfdb;border-radius:5px;padding:1px 6px;font-size:11px}.account-menu{position:relative}.account-trigger{display:flex;align-items:center;gap:9px;border:0;border-radius:9px;background:transparent;padding:3px 4px 3px 7px;color:var(--ink);cursor:pointer}.account-trigger:hover,.account-trigger[aria-expanded=true]{background:var(--green-soft)}.avatar{width:36px;height:36px;border-radius:50%;border:0;display:grid;place-items:center;background:var(--green);color:#fff;font-size:12px;font-weight:700}.account-caret{color:#7d8a83;font-size:12px}.signed-in-name{color:#4d5b54;font-size:11px;font-weight:650}.account-popover{position:absolute;top:calc(100% + 9px);right:0;width:250px;overflow:hidden;border:1px solid var(--line);border-radius:11px;background:#fff;box-shadow:0 18px 45px #13201b2b;z-index:30}.account-identity{display:grid;gap:3px;padding:15px;border-bottom:1px solid var(--line)}.account-identity strong{font-size:12px}.account-identity span{color:var(--muted);font-size:10px;overflow-wrap:anywhere}.account-identity em{width:fit-content;margin-top:4px;border-radius:12px;background:var(--green-soft);color:var(--green-dark);padding:2px 7px;font-size:8px;font-style:normal;font-weight:750;text-transform:uppercase}.account-popover>a,.account-popover>button{width:100%;min-height:40px;display:flex;align-items:center;border:0;border-bottom:1px solid #edf0ee;background:#fff;padding:0 15px;color:#4c5b54;text-align:left;font-size:11px;cursor:pointer}.account-popover>a:hover,.account-popover>button:hover{background:#f4f8f5;color:var(--green-dark)}.account-popover>:last-child{border-bottom:0;color:#8d4c3b}.logout-button{border:0;background:transparent;color:#738078;padding:6px 2px;font-size:10px;cursor:pointer}.logout-button:hover{color:var(--green)}.delivery-control{min-height:49px;display:flex;align-items:center;justify-content:center;gap:18px;background:#fff8e9;border-bottom:1px solid #eedfb9;color:#78602d;padding:7px 20px;font-size:11px;position:relative}.delivery-control.live{background:#eaf6ef;border-color:#cde5d7;color:var(--green-dark)}.delivery-summary{display:flex;align-items:center;gap:9px}.delivery-summary>div{display:flex;gap:8px;align-items:baseline}.delivery-summary strong{color:#4f3b12;font-size:12px}.delivery-control.live .delivery-summary strong{color:var(--green-dark)}.delivery-form{display:flex;align-items:center;gap:7px}.mode-toggle{display:flex;border:1px solid #dfd1ad;border-radius:7px;background:#fff;padding:2px}.mode-toggle button{border:0;background:transparent;color:#7d704f;border-radius:5px;padding:5px 8px;font-size:10px;cursor:pointer}.mode-toggle button.selected{color:#fff;background:#aa7925}.mode-toggle button:disabled{cursor:not-allowed;opacity:.45}.delivery-form input{width:222px;border:1px solid #dfd1ad;background:#fff;border-radius:7px;padding:6px 8px;color:#5f512e;font-size:10px}.delivery-form input:disabled{opacity:.6}.save-delivery{border:0;border-radius:7px;background:#72551e;color:#fff;padding:6px 10px;font-size:10px;font-weight:650;cursor:pointer}.save-delivery:disabled{opacity:.5;cursor:not-allowed}.guard-note,.save-message{font-size:9px;color:#8d7c51}.pulse{width:7px;height:7px;border-radius:50%;background:#e2981d;box-shadow:0 0 0 4px #e2981d24}.workspace{display:grid;grid-template-columns:258px minmax(0,1fr);max-width:1500px;margin:0 auto;min-height:calc(100vh - 107px)}.sidebar{border-right:1px solid var(--line);padding:31px 20px}.eyebrow{margin:0 0 10px;color:#829088;text-transform:uppercase;letter-spacing:.12em;font-size:10px;font-weight:750}.side-link{min-height:41px;display:flex;align-items:center;padding:0 11px;margin:2px 0;border-radius:8px;font-size:13px;color:#56655e}.side-link b{margin-left:auto;font-size:11px;border-radius:20px;padding:2px 7px;color:#68756f;background:#e8ece9}.side-link.selected{background:var(--green-soft);color:var(--green-dark);font-weight:650}.side-link.selected b{color:#fff;background:var(--green)}.side-divider{height:1px;background:var(--line);margin:24px 10px}.archive-card{margin-top:31px;background:#eaf2ed;border:1px solid #d4e2d8;border-radius:12px;padding:16px}.archive-icon{width:30px;height:30px;border-radius:8px;display:grid;place-items:center;background:#fff;color:var(--green);margin-bottom:12px;font-size:18px}.archive-card strong{font-size:13px}.archive-card p{color:#68776f;font-size:11px;line-height:1.5;margin:6px 0 0}.content-column{padding:40px clamp(25px,4vw,64px) 80px;min-width:0}.page-intro{display:flex;justify-content:space-between;gap:30px;align-items:flex-end;margin-bottom:30px}.page-intro h1{margin:0;font-size:clamp(28px,3vw,40px);letter-spacing:-.04em;font-weight:680}.page-intro p:last-child{color:var(--muted);margin:9px 0 0;font-size:14px}.primary-button{border:0;border-radius:9px;background:var(--green);color:#fff;padding:11px 16px;font-weight:650;font-size:13px;cursor:pointer;box-shadow:0 6px 18px #18794e2e}.primary-button:hover{background:var(--green-dark)}.primary-button span{margin-right:5px}.stat-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:13px;margin-bottom:16px}.stat-grid article{background:var(--panel);border:1px solid var(--line);border-radius:12px;min-height:120px;padding:18px 20px;display:grid;grid-template-columns:1fr auto;align-content:space-between}.stat-kicker{font-size:12px;color:var(--muted)}.stat-grid strong{grid-row:1 / 3;grid-column:2;font-size:34px;letter-spacing:-.05em;color:#20362b}.stat-grid small{color:#88958e;font-size:11px}.panel{background:var(--panel);border:1px solid var(--line);border-radius:13px;box-shadow:var(--shadow);overflow:hidden}.panel-heading{display:flex;align-items:center;justify-content:space-between;gap:20px;padding:20px 22px;border-bottom:1px solid var(--line)}.panel-heading h2,.section-heading h2{margin:0;font-size:18px;letter-spacing:-.025em}.panel-heading p{color:var(--muted);font-size:11px;margin:5px 0 0}.panel-actions{display:flex;gap:7px}.panel-actions button,.panel-actions a{background:#fff;border:1px solid var(--line);border-radius:7px;padding:7px 10px;color:#5c6a63;font-size:11px;cursor:pointer}.ticket-row{min-height:62px;display:grid;grid-template-columns:minmax(270px,2fr) 1fr 90px 80px 20px;gap:14px;align-items:center;padding:0 22px;border-bottom:1px solid #edf0ee;color:#56635d;font-size:12px}.ticket-row:last-child{border-bottom:0}a.ticket-row:hover{background:#f7faf7}.table-head{min-height:38px;text-transform:uppercase;letter-spacing:.08em;color:#8b9791;font-size:9px;font-weight:700;background:#fbfcfb}.ticket-subject{display:flex;flex-direction:column;gap:4px;color:var(--ink)}.ticket-subject b{white-space:nowrap;overflow:hidden;text-overflow:ellipsis;font-size:13px;font-weight:610}.ticket-subject small{color:#97a29d}.ticket-requester{min-width:0}.requester-email{display:block;margin-top:3px;color:var(--muted);font-size:10px;line-height:1.5;overflow-wrap:anywhere}.status{display:inline-flex;border-radius:20px;padding:4px 8px;font-style:normal;font-size:10px;font-weight:680}.status.new{color:#9e3a19;background:#fff0ea}.status.open{color:#1d6091;background:#eaf4fb}.status.pending{color:#8b691d;background:#fff7dd}.status.hold{color:#76551a;background:#f8efd8}.status.solved{color:#397259;background:#eaf4ef}.status.closed{color:#66716c;background:#edf1ef}.row-arrow{color:#a4aea9;font-size:20px}.knowledge-section{padding-top:54px}.section-heading{display:flex;align-items:flex-end;justify-content:space-between;margin-bottom:20px}.section-heading a{font-size:12px;color:var(--green);font-weight:650}.knowledge-search{height:55px;display:flex;align-items:center;gap:12px;border:1px solid #cfd9d3;background:#fff;border-radius:12px;padding:0 16px;box-shadow:0 10px 28px #1f412f0f}.knowledge-search span{color:var(--green);font-size:22px}.knowledge-search input{flex:1;border:0;outline:0;color:var(--ink);min-width:0}.knowledge-search input::placeholder{color:#8e9994}.knowledge-search kbd{font-size:10px;color:#89938e;border:1px solid var(--line);border-radius:5px;padding:3px 7px}.category-grid{display:grid;grid-template-columns:repeat(4,1fr);gap:12px;margin-top:15px}.category-card{position:relative;min-height:178px;background:#fff;border:1px solid var(--line);border-radius:12px;padding:20px;transition:transform .18s ease,box-shadow .18s ease}.category-card:hover{transform:translateY(-2px);box-shadow:var(--shadow)}.category-count{float:right;min-width:29px;height:29px;padding:0 7px;display:grid;place-items:center;border-radius:8px;background:var(--green-soft);color:var(--green);font-size:10px;font-weight:700}.category-card h3{margin:17px 0 7px;font-size:14px;clear:both}.category-card p{color:var(--muted);font-size:11px;line-height:1.5;margin:0}.category-link{position:absolute;left:20px;bottom:17px;color:var(--green);font-size:10px;font-weight:650}.archive-shell,.ticket-detail-shell{width:min(1240px,calc(100% - 40px));margin:0 auto;padding:42px 0 80px}.archive-heading{display:flex;justify-content:space-between;align-items:flex-end;gap:24px;margin-bottom:24px}.archive-heading h1,.ticket-title-block h1,.empty-page h1{margin:0;font-size:clamp(30px,4vw,46px);letter-spacing:-.045em}.archive-heading p:last-child,.ticket-title-block>p,.empty-page>p{margin:8px 0 0;color:var(--muted);font-size:13px}.secondary-button{border:1px solid var(--line);border-radius:9px;background:#fff;padding:10px 14px;color:#536159;font-size:12px;font-weight:650}.archive-filters{display:grid;grid-template-columns:minmax(280px,1fr) 180px auto auto;align-items:end;gap:10px;margin-bottom:16px;padding:16px;border:1px solid var(--line);border-radius:12px;background:#fff}.archive-filters label{display:grid;gap:6px;color:#64716b;font-size:10px;font-weight:700;text-transform:uppercase;letter-spacing:.08em}.archive-filters input,.archive-filters select{width:100%;height:41px;border:1px solid #cfd8d3;border-radius:8px;background:#fff;padding:0 11px;color:var(--ink);font-size:12px;text-transform:none;letter-spacing:0;outline:none}.archive-filters input:focus,.archive-filters select:focus{border-color:var(--green);box-shadow:0 0 0 3px #18794e1a}.archive-filters .primary-button{height:41px}.archive-filters.compact-filter{grid-template-columns:minmax(280px,1fr) auto auto}.clear-filter{height:41px;display:flex;align-items:center;color:var(--green);font-size:12px;font-weight:650;padding:0 6px}.archive-panel .ticket-row{grid-template-columns:minmax(340px,2fr) minmax(170px,1fr) 90px 100px 20px}.data-panel{overflow:hidden}.data-row{min-height:64px;display:grid;align-items:center;gap:14px;padding:10px 22px;border-bottom:1px solid #edf0ee;color:#56635d;font-size:12px}.data-row:last-child{border-bottom:0}a.data-row:hover{background:#f7faf7}.data-row>span:first-child{min-width:0;display:grid;gap:4px}.data-row strong{overflow:hidden;text-overflow:ellipsis;white-space:nowrap;color:var(--ink);font-size:13px;font-weight:630}.data-row small{overflow:hidden;text-overflow:ellipsis;white-space:nowrap;color:#8c9992;font-size:9px}.data-row>b{color:#a4aea9;font-size:20px;font-weight:400}.data-row-head{min-height:38px;padding-top:0;padding-bottom:0;background:#fbfcfb;color:#89958f;text-transform:uppercase;letter-spacing:.07em;font-size:9px;font-weight:700}.knowledge-row{grid-template-columns:minmax(260px,1.7fr) minmax(170px,1fr) minmax(130px,.8fr) 90px 20px}.customer-row{grid-template-columns:minmax(260px,1.5fr) minmax(170px,1fr) 70px 100px 20px}.empty-state{padding:56px 20px;text-align:center;color:var(--muted)}.empty-state strong{color:var(--ink)}.empty-state p{margin:7px 0 0;font-size:12px}.pagination{display:grid;grid-template-columns:1fr auto 1fr;align-items:center;margin-top:18px;color:#6e7b74;font-size:12px}.pagination a{width:fit-content;border:1px solid var(--line);border-radius:8px;background:#fff;padding:9px 12px;color:var(--green);font-weight:650}.pagination a:last-child{justify-self:end}.empty-page{min-height:60vh;display:grid;place-content:center;text-align:center}.empty-page .primary-button{margin:22px auto 0;width:fit-content}.article-shell{width:min(920px,calc(100% - 40px));margin:0 auto;padding:42px 0 80px}.knowledge-article{background:#fff;border:1px solid var(--line);border-radius:14px;padding:clamp(24px,5vw,56px);box-shadow:var(--shadow)}.knowledge-article h1{margin:0;font-size:clamp(29px,4vw,44px);letter-spacing:-.04em}.article-meta{margin:10px 0 32px;padding-bottom:22px;border-bottom:1px solid var(--line);color:var(--muted);font-size:11px}.article-copy{overflow-wrap:anywhere;color:#35443d;font-size:14px;line-height:1.75}.article-copy p{margin:0 0 1em}.article-copy h1,.article-copy h2,.article-copy h3,.article-copy h4,.article-copy h5,.article-copy h6{margin:1.6em 0 .65em;line-height:1.3;letter-spacing:-.02em}.article-copy h1{font-size:1.8em}.article-copy h2{font-size:1.5em}.article-copy h3{font-size:1.25em}.article-copy a{color:var(--green);text-decoration:underline;text-underline-offset:3px}.article-copy ul,.article-copy ol{margin:.8em 0 1.2em;padding-left:1.8em}.article-copy ul{list-style:disc}.article-copy ol{list-style:decimal}.article-copy li{margin:.35em 0}.article-copy img{max-width:100%;height:auto;vertical-align:middle;margin:.6em 0}.article-copy pre{max-width:100%;overflow-x:auto;white-space:pre;padding:16px;background:#f3f6f4;border-radius:8px;font-size:12px}.article-copy code{font-family:ui-monospace,monospace}.article-copy blockquote{margin:1em 0;padding:.5em 1em;border-left:3px solid var(--green);background:#f7f9f7}.article-copy table{display:block;max-width:100%;overflow-x:auto;border-collapse:collapse;margin:1.2em 0}.article-copy th,.article-copy td{border:1px solid var(--line);padding:8px 12px;vertical-align:top}.article-copy th{background:#f3f6f4;text-align:left}.article-copy .article-image-unavailable{display:inline-block;padding:8px 12px;border:1px dashed var(--line);font-size:12px}.article-copy [id]{scroll-margin-top:24px}.article-copy .wysiwyg-underline{text-decoration:underline}.article-copy .wysiwyg-font-size-small{font-size:.85em}.article-copy .wysiwyg-font-size-medium{font-size:1em}.article-copy .wysiwyg-font-size-large{font-size:1.2em}.article-copy .wysiwyg-font-size-x-large{font-size:1.5em}.article-copy .wysiwyg-color-red{color:#c0392b}.article-copy .wysiwyg-color-black{color:#111}.article-copy .wysiwyg-color-blue,.article-copy .wysiwyg-color-blue80,.article-copy .wysiwyg-color-blue110,.article-copy .wysiwyg-color-blue120{color:#1656a0}.article-copy .wysiwyg-text-align-left{text-align:left}.article-copy .wysiwyg-text-align-center{text-align:center}.article-copy .wysiwyg-text-align-right{text-align:right}.article-copy .wysiwyg-indent1{margin-left:1.5em}.article-attachments{margin-top:32px;padding-top:24px;border-top:1px solid var(--line)}.article-attachments h2{margin:0 0 14px;font-size:18px}.article-attachments ul{list-style:none;margin:0;padding:0;display:grid;gap:10px}.article-attachments a{display:flex;align-items:center;justify-content:space-between;flex-wrap:wrap;gap:8px 20px;padding:14px 16px;border:1px solid var(--line);border-radius:8px;background:#f8faf8;color:var(--green)}.article-attachments a:hover{border-color:var(--green);background:var(--green-soft)}.article-attachment-name{overflow-wrap:anywhere;font-size:14px;font-weight:650}.article-attachment-detail{display:flex;gap:16px;align-items:center;font-size:12px}.breadcrumbs{display:flex;gap:8px;align-items:center;margin-bottom:22px;color:#7b8881;font-size:11px}.breadcrumbs a{color:var(--green);font-weight:650}.ticket-detail-grid{display:grid;grid-template-columns:minmax(0,1fr) 300px;gap:20px;align-items:start}.conversation-column{min-width:0}.ticket-title-block{background:#fff;border:1px solid var(--line);border-radius:13px;padding:26px 28px;margin-bottom:14px;box-shadow:var(--shadow)}.ticket-title-block h1{font-size:clamp(24px,3vw,36px);margin-top:12px;overflow-wrap:anywhere}.ticket-title-meta{display:flex;align-items:center;gap:10px;color:#839089;font-size:11px;font-weight:650}.conversation-list{display:grid;gap:12px}.reply-composer{margin-bottom:14px;background:#fff;border:1px solid var(--line);border-radius:12px;padding:16px;box-shadow:var(--shadow)}.reply-tabs{display:flex;gap:5px;margin-bottom:10px}.reply-tabs button{border:0;border-radius:7px;background:#f0f3f1;color:#69766f;padding:7px 10px;font-size:10px;font-weight:650;cursor:pointer}.reply-tabs button.selected{background:var(--green-soft);color:var(--green-dark)}.reply-tabs button.selected.internal{background:#f4e8c8;color:#73581e}.rich-reply-editor{width:100%;min-height:120px;max-height:480px;overflow:auto;border:1px solid #ccd6d0;border-radius:8px;padding:12px;color:var(--ink);font:inherit;font-size:13px;line-height:1.55;white-space:pre-wrap;overflow-wrap:anywhere}.rich-reply-editor:focus{outline:0;border-color:var(--green);box-shadow:0 0 0 3px #18794e1a}.rich-reply-editor:empty:before{content:attr(data-placeholder);color:#8d9993;pointer-events:none}.rich-reply-editor .inline-editor-image{display:inline-block;max-width:min(100%,520px);max-height:280px;margin:4px;border:1px solid var(--line);border-radius:7px;object-fit:contain;background:#f6f8f6;vertical-align:middle}.attachment-toolbar{display:flex;align-items:center;gap:7px;margin-top:8px}.attachment-toolbar>span{margin-left:auto;color:var(--muted);font-size:9px}.attachment-picker{border:1px solid var(--line);border-radius:7px;background:#f8faf8;color:var(--green-dark);padding:7px 10px;font-size:10px;font-weight:680;cursor:pointer}.attachment-picker:hover{border-color:#b8cec1;background:var(--green-soft)}.selected-uploads{list-style:none;margin:9px 0 0;padding:0;display:grid;gap:6px}.selected-uploads li{display:grid;grid-template-columns:auto minmax(0,1fr) auto auto;align-items:center;gap:8px;border:1px solid #e1e8e4;border-radius:7px;padding:7px 9px;font-size:9px}.selected-uploads li>span{border-radius:10px;background:var(--green-soft);color:var(--green-dark);padding:2px 6px;font-size:8px;font-weight:700;text-transform:uppercase}.selected-uploads strong{overflow:hidden;text-overflow:ellipsis;white-space:nowrap;font-size:10px}.selected-uploads small{color:var(--muted)}.selected-uploads button{border:0;background:transparent;color:#9a513e;font-size:8px;cursor:pointer}.reply-footer{display:flex;justify-content:space-between;align-items:center;gap:16px;margin-top:9px}.reply-footer>span{color:var(--muted);font-size:9px}.reply-composer .form-message{margin-bottom:0}.sr-only{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0}.comment-card{background:#fff;border:1px solid var(--line);border-radius:12px;overflow:hidden}.comment-card.internal-comment{background:#fffaf0;border-color:#eadfbe}.comment-card header{min-height:64px;display:flex;align-items:center;gap:11px;padding:12px 17px;border-bottom:1px solid #edf0ee}.internal-comment header{border-color:#eee3c7}.comment-avatar{flex:0 0 auto;width:34px;height:34px;border-radius:50%;display:grid;place-items:center;background:var(--green-soft);color:var(--green-dark);font-size:12px;font-weight:750}.internal-comment .comment-avatar{background:#f2e5bf;color:#785d20}.comment-card header>div:nth-child(2){display:grid;gap:3px;min-width:0}.comment-card header strong{font-size:12px;overflow-wrap:anywhere}.comment-card header span{color:var(--muted);font-size:10px}.comment-card header small{margin-left:auto;color:#98a39e;font-size:9px}.comment-body{padding:19px 20px 22px;white-space:pre-wrap;overflow-wrap:anywhere;color:#3d4b44;font-size:13px;line-height:1.65}.rich-comment-body .inline-reply-image{display:inline-block;max-width:min(100%,680px);max-height:520px;margin:5px;border:1px solid var(--line);border-radius:9px;object-fit:contain;background:#f6f8f6;vertical-align:middle}.comment-attachments{display:grid;gap:9px;padding:0 20px 20px}.inline-attachment{width:fit-content;max-width:100%;display:grid;gap:5px;color:var(--green-dark);font-size:9px;font-weight:650}.inline-attachment img{display:block;max-width:min(100%,680px);max-height:520px;border:1px solid var(--line);border-radius:9px;object-fit:contain;background:#f6f8f6}.file-attachment{display:flex;align-items:center;justify-content:space-between;gap:14px;border:1px solid var(--line);border-radius:8px;background:#f8faf8;padding:10px 12px}.file-attachment strong{min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;color:var(--green-dark);font-size:10px}.file-attachment span{flex:0 0 auto;color:var(--muted);font-size:8px}.ticket-facts{position:sticky;top:86px;display:grid;gap:12px}.facts-card{background:#fff;border:1px solid var(--line);border-radius:12px;padding:18px}.facts-card h2{margin:0 0 14px;font-size:14px}.facts-card p{color:var(--muted);font-size:11px;line-height:1.5}.facts-card dl{margin:0;display:grid;gap:11px}.facts-card dl div{display:grid;gap:3px}.facts-card dt{color:#8a9690;text-transform:uppercase;letter-spacing:.08em;font-size:8px;font-weight:750}.facts-card dd{margin:0;color:#46544d;font-size:11px;overflow-wrap:anywhere}.ticket-properties-form{display:grid;gap:9px;margin-top:16px;padding-top:16px;border-top:1px solid var(--line)}.ticket-properties-form label{display:grid;gap:5px;color:#8a9690;text-transform:uppercase;letter-spacing:.08em;font-size:8px;font-weight:750}.ticket-properties-form select{width:100%;min-height:38px;border:1px solid #cfd8d3;border-radius:7px;background:#fff;padding:0 8px;color:#46544d;font-size:10px;text-transform:none;letter-spacing:0}.ticket-properties-form select:focus{outline:0;border-color:var(--green);box-shadow:0 0 0 3px #18794e1a}.ticket-properties-form button{min-height:36px;border:0;border-radius:7px;background:var(--green);color:#fff;font-size:10px;font-weight:700;cursor:pointer}.ticket-properties-form button:disabled{opacity:.55;cursor:not-allowed}.ticket-properties-message{margin:0!important;padding:8px;border-radius:7px;background:#eef7f1;color:#37674f!important;font-size:9px!important}.facts-card ul{list-style:none;margin:12px 0 0;padding:0;display:grid;gap:7px}.facts-card li{color:#55635c;font-size:10px;overflow-wrap:anywhere}.facts-card li span{display:inline-flex;margin-right:6px;border-radius:10px;background:var(--green-soft);color:var(--green-dark);padding:2px 6px;font-size:8px;text-transform:uppercase;font-weight:700}.attachment-link{color:var(--green);font-weight:650;text-decoration:underline;text-decoration-color:#b8d8c7;text-underline-offset:2px}.attachment-link:hover{color:var(--green-dark);text-decoration-color:currentColor}.facts-card li .attachment-pending{display:inline;margin:0;padding:0;background:transparent;color:#89958f;font-size:9px;font-weight:500;text-transform:none}.subscriber-heading{display:flex;align-items:center;justify-content:space-between;gap:12px}.subscriber-heading h2{margin:0}.subscriber-heading>strong{min-width:25px;height:25px;display:grid;place-items:center;border-radius:13px;background:var(--green-soft);color:var(--green-dark);font-size:10px}.subscriber-list{margin-top:14px!important}.subscriber-list li{display:flex;align-items:center;justify-content:space-between;gap:8px;padding-bottom:8px;border-bottom:1px solid #edf0ee}.subscriber-list li>div{min-width:0;display:grid;grid-template-columns:auto minmax(0,1fr);gap:2px 6px;align-items:center}.subscriber-list li>div>span{margin:0;grid-row:1 / 3}.subscriber-list strong,.subscriber-list small{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.subscriber-list strong{font-size:10px;font-weight:650}.subscriber-list small{color:var(--muted);font-size:8px}.subscriber-list button{flex:0 0 auto;border:0;background:transparent;color:#9a513e;padding:4px;font-size:8px;cursor:pointer}.subscriber-list button:disabled{opacity:.5;cursor:wait}.subscriber-empty{padding:8px;border-radius:7px;background:#fff7e5;color:#7a642d!important}.subscriber-form{display:grid;grid-template-columns:1fr;gap:7px;margin-top:14px;padding-top:14px;border-top:1px solid var(--line)}.subscriber-form input{width:100%;height:36px;border:1px solid #cfd8d3;border-radius:7px;background:#fff;padding:0 9px;color:var(--ink);font-size:10px}.subscriber-form button{min-height:35px;border:0;border-radius:7px;background:var(--green);color:#fff;font-size:10px;font-weight:700;cursor:pointer}.subscriber-form button:disabled{opacity:.6;cursor:wait}.subscriber-message{margin:9px 0 0!important;padding:8px;border-radius:7px;background:#eef7f1;color:#37674f!important;font-size:9px!important}.login-shell{min-height:100vh;display:grid;place-items:center;padding:24px;background:radial-gradient(circle at top,#e7f4ec 0,var(--wash) 44%)}.login-card{width:min(440px,100%);background:#fff;border:1px solid var(--line);border-radius:17px;padding:34px;box-shadow:var(--shadow)}.login-brand{margin-bottom:42px}.login-card h1{margin:0;font-size:30px;letter-spacing:-.04em}.login-card>p:not(.eyebrow,.form-message){color:var(--muted);font-size:13px;line-height:1.55}.login-card form{display:grid;gap:13px;margin-top:25px}.login-card label,.user-create-panel label{display:grid;gap:7px;color:#637169;font-size:10px;font-weight:700;text-transform:uppercase;letter-spacing:.07em}.login-card input,.user-create-panel input,.user-create-panel select,.user-row select{width:100%;height:43px;border:1px solid #ccd6d0;border-radius:8px;background:#fff;color:var(--ink);padding:0 11px;font-size:13px;text-transform:none;letter-spacing:0}.login-card input:focus,.user-create-panel input:focus,.user-create-panel select:focus{outline:0;border-color:var(--green);box-shadow:0 0 0 3px #18794e1a}.login-card .primary-button{min-height:43px}.login-switch{margin:22px 0 0!important;padding-top:18px;border-top:1px solid var(--line)}.login-switch a{color:var(--green);font-weight:700}.text-button{border:0;background:transparent;color:var(--green);cursor:pointer;font-size:11px}.archive-actions{display:flex;align-items:center;gap:9px}.narrow-shell{max-width:820px}.new-ticket-form{padding:clamp(22px,4vw,36px);display:grid;gap:18px}.new-ticket-form label{display:grid;gap:7px;color:#637169;font-size:10px;font-weight:700;text-transform:uppercase;letter-spacing:.07em}.new-ticket-form input,.new-ticket-form textarea{width:100%;border:1px solid #ccd6d0;border-radius:8px;background:#fff;color:var(--ink);padding:11px;font:inherit;font-size:13px;text-transform:none;letter-spacing:0}.new-ticket-form input{height:43px}.new-ticket-form textarea{min-height:220px;line-height:1.55;resize:vertical}.new-ticket-form input:focus,.new-ticket-form textarea:focus{outline:0;border-color:var(--green);box-shadow:0 0 0 3px #18794e1a}.form-grid{display:grid;grid-template-columns:1fr 1fr;gap:13px}.new-ticket-actions{display:flex;justify-content:flex-end;gap:9px}.form-message,.admin-message{margin:16px 0 0;border-radius:8px;background:#f1f7f3;color:#3e6953;padding:10px 12px;font-size:11px;line-height:1.5}.user-management{display:grid;gap:16px}.user-create-panel{padding:22px;display:grid;grid-template-columns:260px 1fr;gap:34px;align-items:end}.user-create-panel h2{margin:0;font-size:20px}.user-create-panel p:last-child{color:var(--muted);margin:7px 0 0;font-size:11px;line-height:1.5}.user-create-panel form{display:grid;grid-template-columns:1fr 1.4fr 120px auto;gap:10px;align-items:end}.user-create-panel .primary-button{height:43px;white-space:nowrap}.admin-message{margin:0}.users-panel{overflow-x:auto}.user-row{min-width:1060px;min-height:70px;display:grid;grid-template-columns:1.5fr 110px 100px 125px 220px 155px;gap:15px;align-items:center;padding:10px 18px;border-bottom:1px solid #edf0ee;color:#536159;font-size:11px}.user-row:last-child{border-bottom:0}.user-row>span{display:grid;gap:4px}.user-row strong{color:var(--ink);font-size:12px}.user-row small{color:#87938d;font-size:9px}.user-row select{height:35px;font-size:11px}.user-row-head{min-height:38px;background:#fbfcfb;color:#89958f;text-transform:uppercase;letter-spacing:.07em;font-size:9px;font-weight:700}.state-button{width:fit-content;border:0;border-radius:18px;padding:5px 9px;font-size:9px;font-weight:700;cursor:pointer}.state-button.active{color:var(--green-dark);background:var(--green-soft)}.state-button.inactive{color:#805d1f;background:#fff2d7}.state-button:disabled,.user-row select:disabled{cursor:not-allowed;opacity:.7}.user-row .secondary-button{width:fit-content;cursor:pointer}.agent-api-cell label{display:flex;align-items:center;gap:6px;color:var(--ink)}.agent-api-cell>span{display:flex;gap:10px}.text-button{border:0;background:transparent;color:var(--green-dark);padding:0;font-size:10px;font-weight:700;cursor:pointer}.backup-panel{display:grid;gap:22px;max-width:760px;padding:28px}.backup-panel h2{margin:5px 0 8px}.backup-panel>.primary-button{width:fit-content}.backup-status{margin:0;display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:1px;overflow:hidden;border:1px solid var(--line);border-radius:9px;background:var(--line)}.backup-status>div{min-height:66px;padding:12px 14px;background:#fff}.backup-status dt{color:#78857e;font-size:10px;text-transform:uppercase;letter-spacing:.06em}.backup-status dd{margin:6px 0 0;font-size:12px;overflow-wrap:anywhere}.backup-state{display:inline-flex;border-radius:20px;padding:4px 8px;background:#fff2d7;color:#805d1f;font-weight:700;text-transform:capitalize}.backup-state.complete,.backup-state.completed{background:var(--green-soft);color:var(--green-dark)}.backup-state.errored,.backup-state.failed,.backup-error{color:#9a3d2c}.generated-token{display:grid;grid-template-columns:auto minmax(0,1fr) auto;gap:14px;align-items:center;padding:16px 18px}.generated-token code{overflow-x:auto;border-radius:6px;background:#f4f6f4;padding:9px 11px;color:#2e463a;font-size:11px}@media(max-width:1000px){.brand{min-width:auto;margin-right:35px}.search-button{min-width:42px}.signed-in-name,.search-button span,.search-button kbd{display:none}.category-grid{grid-template-columns:repeat(2,1fr)}.ticket-row{grid-template-columns:minmax(240px,2fr) 1fr 80px 20px}.ticket-row>span:nth-child(4){display:none}.archive-panel .ticket-row{grid-template-columns:minmax(280px,2fr) minmax(150px,1fr) 90px 20px}.ticket-detail-grid{grid-template-columns:minmax(0,1fr) 260px}}@media(max-width:760px){.topbar{height:auto;min-height:70px;flex-wrap:wrap;padding:0 16px}.brand,.header-actions{height:69px}.brand{margin-right:0}.brand span:last-child{display:none}.primary-nav{order:3;width:calc(100% + 32px);height:45px;margin:0 -16px;padding:0 16px;gap:22px;overflow-x:auto;border-top:1px solid #edf0ee;scrollbar-width:none}.primary-nav::-webkit-scrollbar{display:none}.primary-nav a{flex:0 0 auto;font-size:13px}.delivery-control{align-items:flex-start;justify-content:flex-start;flex-wrap:wrap;gap:7px 14px;padding:8px 16px}.delivery-summary>div{display:block}.delivery-summary span{display:block;margin-top:2px}.delivery-form{width:100%}.delivery-form input{min-width:0;flex:1}.guard-note{display:none}.workspace{grid-template-columns:1fr}.sidebar{display:none}.content-column{padding:28px 16px 60px}.page-intro{align-items:flex-start}.page-intro p:last-child{max-width:250px}.stat-grid{grid-template-columns:1fr}.stat-grid article{min-height:94px}.panel-heading{align-items:flex-start}.panel-actions button:first-child,.table-head{display:none}.ticket-row{grid-template-columns:minmax(0,1fr) 68px 18px;padding:0 15px}.ticket-row>span:nth-child(2),.ticket-row>span:nth-child(4){display:none}.category-grid{grid-template-columns:1fr}.category-card{min-height:150px}.archive-shell,.ticket-detail-shell{width:calc(100% - 28px);padding-top:28px}.archive-heading{align-items:flex-start}.archive-heading .secondary-button{display:none}.archive-actions{width:100%}.archive-actions .primary-button{width:100%;text-align:center}.form-grid,.archive-filters,.archive-filters.compact-filter{grid-template-columns:1fr}.archive-filters .primary-button{width:100%}.archive-panel .ticket-row{grid-template-columns:minmax(0,1fr) 70px 18px}.data-row{padding:11px 15px}.knowledge-row,.customer-row{grid-template-columns:minmax(0,1fr) 70px 18px}.knowledge-row>span:nth-child(2),.knowledge-row>span:nth-child(3),.customer-row>span:nth-child(2),.customer-row>span:nth-child(4){display:none}.article-shell{width:calc(100% - 28px);padding-top:28px}.ticket-detail-grid{grid-template-columns:1fr}.ticket-facts{position:static}.ticket-title-block{padding:21px 18px}.comment-body{padding:17px}.attachment-toolbar{align-items:flex-start;flex-wrap:wrap}.attachment-toolbar>span{width:100%;margin-left:0}.selected-uploads li{grid-template-columns:auto minmax(0,1fr) auto}.selected-uploads small{display:none}.account-trigger{padding-left:3px}.account-caret{display:none}.user-create-panel,.user-create-panel form{grid-template-columns:1fr}}.app-tabs{display:flex;align-items:center;gap:8px;padding:12px 32px;border-bottom:1px solid #dce3eb;background:#fff;min-height:64px;flex-wrap:wrap}.app-tabs-brand{color:#526176;font-size:13px;font-weight:650;margin-right:16px}.app-tabs a{color:#40516a;padding:8px 16px;border-radius:7px;font-size:14px;font-weight:650;text-decoration:none}.app-tabs a:hover{background:#f1f5f9}.app-tabs a[aria-current=page]{background:#e8f1fb;color:#175c9c}.app-tabs .app-tabs-staff{margin-left:auto;font-size:13px}.staff-signin-choice{padding:0 0 24px;margin:0 0 24px;border-bottom:1px solid #dce3eb}.staff-signin-choice>a{display:flex;justify-content:center;text-decoration:none}.staff-signin-choice>p{margin:10px 0 0;font-size:13px}.linked-crm-account{display:flex;align-items:center;justify-content:space-between;font-weight:650;font-size:16px}.ticket-account-panel p,.account-match-reason{font-size:13px;line-height:1.6}.account-link-actions{display:flex;align-items:center;gap:14px;margin-top:12px;flex-wrap:wrap}.account-match-options{list-style:none;padding:0;margin:12px 0;display:grid;gap:10px}.account-match-options li{display:grid;gap:4px}.account-match-options button{text-align:left}.account-match-options small{color:#526176}.account-link-search label{display:grid;gap:8px;font-size:13px}.account-link-search input{min-width:0;width:100%;padding:10px;border:1px solid #cbd5e1;border-radius:6px}@media(max-width:640px){.app-tabs{padding:10px 14px;gap:4px}.app-tabs-brand{display:none}.app-tabs a{padding:8px 12px}}.support-loading,.support-error{padding:48px;min-height:50vh}.support-error a{margin-left:16px}}@scope(.support-ui){.ticket-phone-panel details{border-top:1px solid var(--line);padding:12px 0}.ticket-phone-panel audio{width:100%}.ticket-call-transcript{white-space:pre-wrap;max-height:360px;overflow:auto;font-size:12px;line-height:1.6}}body{margin:0;min-width:320px}*{box-sizing:border-box}@scope(.crm-ui)to (.support-ui){:scope{font-family:Open Sans,Helvetica Neue,Arial,sans-serif;color:#303030;background:#f5f5f5;font-synthesis:none}*{box-sizing:border-box}body{margin:0;min-width:320px;min-height:100vh}button,input,select,textarea{font:inherit}button{cursor:pointer}a{color:inherit}.loading,.record-loading{min-height:100vh;display:grid;place-items:center}.login-shell{min-height:100vh;display:grid;grid-template-columns:minmax(360px,.9fr) minmax(500px,1.1fr);background:#303030}.login-brand{position:relative;overflow:hidden;display:flex;flex-direction:column;justify-content:center;padding:clamp(45px,7vw,110px);color:#fff;isolation:isolate}.login-brand:after{content:"";position:absolute;width:540px;height:540px;right:-330px;bottom:-260px;border:1px solid #ffffff2b;border-radius:50%;box-shadow:0 0 0 50px #ffffff08,0 0 0 51px #ffffff20,0 0 0 100px #ffffff08,0 0 0 101px #ffffff20;z-index:-1}.login-brand img{width:min(260px,75%);height:auto;margin-bottom:14px}.login-brand>span{color:#ffe900;font-size:9px;font-weight:700;letter-spacing:.24em}.login-brand h1{max-width:570px;margin:70px 0 20px;font-size:clamp(38px,5vw,66px);line-height:1.03;letter-spacing:-.04em}.login-brand p{max-width:500px;color:#d4d4d4;line-height:1.7}.login-panel{display:grid;place-items:center;padding:45px;background:#f5f5f5}.login-card{width:min(470px,100%);background:#fff;border-top:5px solid #ffe900;padding:clamp(32px,5vw,54px);box-shadow:0 25px 70px #0000001c}.login-card h2{margin:10px 0 12px;font-size:34px;font-weight:400;letter-spacing:-.025em}.login-card>p{margin:0 0 28px;color:#666;line-height:1.6;font-size:13px}.login-card form{display:flex;flex-direction:column}.login-card label{display:flex;flex-direction:column;gap:8px;color:#444;font-size:11px;font-weight:700}.login-card input{height:52px;border:1px solid #d5d8dc;border-radius:4px}.login-card .code-input{text-align:center;font-size:25px;letter-spacing:.3em;font-weight:700}.login-submit{height:52px;margin-top:18px;border-radius:4px;background:#ffe900;color:#0c0c0c}.login-back{margin:14px auto 0;border:0;background:none;color:#555;font-size:11px;cursor:pointer;text-decoration:underline}.login-card>small{display:block;margin-top:30px;padding-top:20px;border-top:1px solid #eee;color:#888;font-size:9px;line-height:1.6}.brand-mark{width:56px;height:56px;border-radius:50%;display:grid;place-items:center;background:#f2d229;color:#222;font-weight:900;font-size:26px}.brand-mark.small{width:38px;height:38px;font-size:17px;flex:0 0 auto}.eyebrow{margin:22px 0 7px;font-size:11px;font-weight:850;letter-spacing:.14em;text-transform:uppercase;color:#80721d}h1,h2,p{margin-top:0}h1{margin-bottom:8px;font-size:clamp(30px,4vw,43px);line-height:1.08;letter-spacing:-.035em}h2{margin-bottom:8px;letter-spacing:-.02em}.muted,.page-description{color:#6e726a}label{display:grid;gap:8px;margin-top:20px;font-weight:700}input,select,textarea{width:100%;min-height:48px;padding:0 14px;border:1px solid #ced1c9;border-radius:8px;background:#fff;color:#282a27}textarea{padding:13px 14px;resize:vertical;line-height:1.45}input:focus,select:focus,textarea:focus{outline:3px solid #f3d32466;border-color:#887719}form button,.button-link{min-height:48px;margin-top:22px;padding:0 22px;border:0;border-radius:4px;background:#ffe900;color:#0c0c0c;font-weight:800}.form-message{margin:18px 0 0;color:#5d6258}.text-button{border:0;background:none;padding:12px 0 0;color:#665b16;text-decoration:underline}.app-shell{min-height:100vh;display:grid;grid-template-columns:250px minmax(0,1fr)}.sidebar{position:sticky;top:0;height:100vh;display:flex;flex-direction:column;padding:30px 18px 18px;background:#303030;color:#fff}.side-brand{display:flex;flex-direction:column;align-items:flex-start;gap:9px;padding:0 10px 34px;text-decoration:none}.side-brand .brand-logo{display:block;width:172px;height:auto}.side-brand small{color:#bdbdbd;font-size:7px;font-weight:700;letter-spacing:.24em}.sidebar nav{display:grid;gap:5px}.sidebar nav a{display:flex;align-items:center;gap:12px;padding:11px 13px;border-radius:4px;color:#d0d0d0;text-decoration:none;font-size:14px;font-weight:650}.sidebar nav a>span{width:18px;color:#8f938a;text-align:center;font-size:12px}.sidebar nav a:hover{color:#fff;background:#3b3b3b}.sidebar nav a.active{color:#fff;background:#444}.sidebar nav a.active>span{color:#ffe900}.side-user{margin-top:auto;display:grid;grid-template-columns:34px minmax(0,1fr) auto;align-items:center;gap:9px;padding:14px 8px 0;border-top:1px solid #444640}.side-user>span:nth-child(2){display:grid;min-width:0}.side-user strong{overflow:hidden;text-overflow:ellipsis;font-size:12px;white-space:nowrap}.side-user small{color:#9da198;text-transform:capitalize}.side-user button{width:28px;height:28px;border:0;background:transparent;color:#bfc2ba;font-size:17px}.avatar{width:34px;height:34px;display:grid;place-items:center;border-radius:50%;background:#484b45;color:#f2d229;font-weight:800}.workspace{min-width:0}.mobile-header,.mobile-nav{display:none}.phone-alert-banner{position:sticky;z-index:55;top:0;min-height:66px;display:flex;align-items:center;justify-content:space-between;gap:18px;padding:11px max(32px,calc((100% - 1220px)/2));border-bottom:1px solid #bda900;background:#fff3a8;color:#3d3718;box-shadow:0 5px 18px #403b1817}.phone-alert-banner>a{min-width:0;display:flex;align-items:center;gap:12px;text-decoration:none}.phone-alert-banner>a>span:first-child{width:34px;height:34px;flex:0 0 auto;display:grid;place-items:center;border-radius:50%;background:#302f28;color:#ffe900}.phone-alert-banner>a>span:last-child{min-width:0;display:grid;gap:3px}.phone-alert-banner strong,.phone-alert-banner small{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.phone-alert-banner strong{font-size:13px}.phone-alert-banner small{color:#6f672f;font-size:10px}.phone-alert-banner button{min-height:38px;flex:0 0 auto;margin:0;padding:0 14px;border:1px solid #9f8e1c;border-radius:5px;background:#fffbe1;color:#484019;font-size:11px;font-weight:800}.content{width:min(1220px,calc(100% - 64px));margin:0 auto;padding:54px 0 80px}.page-heading{display:flex;justify-content:space-between;align-items:end;gap:28px;margin-bottom:30px}.page-heading .eyebrow{margin-top:0}.page-heading h1{margin-bottom:10px}.page-description{max-width:700px;margin:0}.heading-action{min-height:44px;margin:0;padding:0 18px;white-space:nowrap}.heading-actions{display:flex;align-items:center;gap:9px}.secondary-link{border:1px solid #d6d9d1;background:#fff;color:#4d514b}.sync-state{display:inline-flex;align-items:center;gap:8px;padding:8px 11px;border:1px solid #dfe2da;border-radius:99px;background:#fff;color:#5e625b;font-size:12px;font-weight:700;white-space:nowrap}.sync-state i{width:7px;height:7px;border-radius:50%;background:#55a660;box-shadow:0 0 0 3px #55a66022}.metric-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:14px;margin-bottom:22px}.metric-card,.panel,.related-panel{background:#fff;border:1px solid #dfe2da;border-radius:6px}.metric-card{min-height:142px;display:grid;padding:21px;text-decoration:none;transition:transform .18s,box-shadow .18s,border-color .18s}.metric-card:hover{transform:translateY(-2px);border-color:#cac589;box-shadow:0 10px 30px #2930210d}.metric-card span{color:#696d65;font-size:13px;font-weight:650}.metric-card strong{align-self:center;font-size:32px;letter-spacing:-.035em}.metric-card small{display:flex;justify-content:space-between;color:#8c8f88}.metric-card b{color:#7f701d}.panel{padding:clamp(22px,3vw,34px)}.panel .eyebrow{margin-top:0}.panel-heading{display:flex;justify-content:space-between;align-items:end;gap:32px}.panel-heading>p{max-width:420px;margin-bottom:8px;color:#71756d;font-size:13px;line-height:1.5}.search{display:grid;grid-template-columns:190px minmax(160px,1fr) auto;gap:10px;margin:26px 0 8px}.search button{margin:0}.search-options{display:flex;align-items:center;flex-wrap:wrap;gap:10px 24px;margin:12px 0 17px}.search-option{width:fit-content;display:flex;align-items:center;gap:9px;margin:0;color:#666b63;font-size:12px;font-weight:700}.search-option input{width:17px;min-height:17px;margin:0;padding:0;accent-color:#d1b700}.search-syntax-hint{margin:-6px 0 17px;color:#888c84;font-size:10px;line-height:1.5}.search-syntax-hint code{padding:1px 4px;border-radius:3px;background:#f1f2ee;color:#5f645c;font-family:inherit;font-size:inherit;font-weight:800}.results{display:grid}.results.is-loading{opacity:.45;pointer-events:none}.result{min-height:76px;display:grid;grid-template-columns:38px minmax(0,1fr) auto 16px;align-items:center;gap:15px;padding:8px 6px;border-top:1px solid #eceee9;color:inherit;text-decoration:none}.result:hover{background:#fafbf8}.result-copy{min-width:0}.result-copy strong,.result-copy p{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.result p{margin:4px 0 0;color:#73776f;font-size:13px}.record-icon{width:34px;height:34px;display:grid;place-items:center;border-radius:9px;background:#ebede8;color:#596057;font-size:12px;font-weight:850}.record-icon.lead{background:#f7e8c7;color:#825f14}.record-icon.contact{background:#dcebea;color:#356663}.record-icon.account{background:#e4e3f2;color:#52517a}.record-icon.opportunity{background:#e4efd9;color:#557330}.record-icon.task{background:#e9e9e6;color:#555954}.record-icon.product{background:#f2dfdf;color:#7b4848}.pill{display:inline-flex;width:fit-content;max-width:210px;padding:6px 10px;border-radius:999px;background:#eeeddf;color:#5f582a;font-size:11px;font-weight:800;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.chevron{color:#9b9e97;font-size:24px}.empty{padding:30px 0 8px;color:#747870}.error{padding:12px 14px;border-radius:8px;background:#fae3df;color:#812e22}.list-panel{padding-top:18px}.list-toolbar{display:flex;align-items:center;gap:8px;padding-bottom:18px}.list-toolbar+.search-syntax-hint{margin-top:-10px}.list-options{min-height:42px;display:flex;align-items:center;justify-content:space-between;gap:12px 24px;margin:-6px 0 18px}.list-search-option{margin:0}.list-sort{display:flex;align-items:center;gap:10px;color:#666b63;font-size:12px;font-weight:700}.list-sort select{width:auto;min-width:230px;min-height:38px;padding:7px 34px 7px 11px;font-size:12px}.list-toolbar button{min-height:44px;margin:0}.typeahead-control{position:relative;width:100%;min-width:0}.list-toolbar>.typeahead-control{width:min(480px,100%)}.typeahead-control.with-icon:before{content:"⌕";position:absolute;z-index:1;left:14px;top:11px;color:#8b8f87}.typeahead-control.with-icon input{min-height:44px;padding-left:38px}.typeahead-results{position:absolute;z-index:40;top:calc(100% + 5px);left:0;right:0;max-height:390px;overflow-y:auto;padding:5px;border:1px solid #d8dbd3;border-radius:8px;background:#fff;box-shadow:0 16px 38px #2224}.typeahead-results button{width:100%;min-height:58px;display:grid;grid-template-columns:34px minmax(0,1fr) auto;align-items:center;gap:10px;margin:0;padding:8px 10px;border:0;border-radius:6px;background:#fff;color:#30332f;text-align:left}.typeahead-results button:hover,.typeahead-results button.active{background:#f5f6f2}.typeahead-results button>span:nth-child(2){display:grid;min-width:0;gap:3px}.typeahead-results strong,.typeahead-results small,.typeahead-results i{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.typeahead-results strong{font-size:12px}.typeahead-results small{color:#7e827a;font-size:10px;font-weight:600}.typeahead-results i{max-width:130px;color:#80721d;font-size:9px;font-style:normal;font-weight:800}button.secondary{min-height:40px;margin:0;border:1px solid #d6d9d1;background:#fff;color:#4d514b}button:disabled{cursor:not-allowed;opacity:.5}.pagination{display:flex;align-items:center;justify-content:space-between;gap:20px;padding-top:20px;border-top:1px solid #eceee9;color:#72766e;font-size:13px}.pagination>div{display:flex;gap:8px}.reengagement-panel{padding-top:24px}.reengagement-filters{display:grid;grid-template-columns:minmax(270px,1.2fr) 180px minmax(200px,1fr) auto;align-items:end;gap:12px}.reengagement-filters label{display:grid;gap:7px;margin:0;color:#686c65;font-size:11px;font-weight:800}.reengagement-filters input,.reengagement-filters select,.reengagement-filters button{min-height:44px;margin:0}.reengagement-filters+.search-syntax-hint{margin:10px 0 0}.activity-filter-input{display:grid;grid-template-columns:minmax(150px,1fr) 110px;gap:8px}.activity-filter-input.never{grid-template-columns:1fr}.days-input{display:grid;grid-template-columns:minmax(75px,1fr) auto;align-items:center;overflow:hidden;border:1px solid #d8dbd3;border-radius:5px;background:#fff}.days-input:focus-within{border-color:#a89a3a;box-shadow:0 0 0 3px #d1b7001f}.days-input input{width:100%;border:0;box-shadow:none}.days-input>span{padding:0 12px 0 6px;color:#757970;font-size:12px}.reengagement-options{display:flex;align-items:center;flex-wrap:wrap;gap:8px 20px;margin:18px 0 20px}.created-filter{display:flex;align-items:center;gap:8px;margin:0;color:#686c65;font-size:11px;font-weight:800}.created-filter input{width:145px;min-height:36px;padding:6px 9px;font-size:11px}.clear-date-filter{min-height:36px;padding:0 12px;font-size:11px}.reengagement-options p{flex-basis:100%;margin:2px 0 0;color:#858981;font-size:11px}.reengagement-summary{display:flex;justify-content:space-between;gap:16px;padding:11px 4px;border-bottom:1px solid #e8eae5;color:#74786f;font-size:12px;font-weight:650}.reengagement-results{display:grid}.reengagement-results.is-loading{opacity:.45;pointer-events:none}.reengagement-row{min-height:82px;display:grid;grid-template-columns:minmax(0,1fr) minmax(135px,auto) auto;align-items:center;gap:16px;padding:10px 5px;border-bottom:1px solid #eceee9}.reengagement-record{min-width:0;display:grid;grid-template-columns:38px minmax(0,1fr);align-items:center;gap:13px;color:inherit;text-decoration:none}.reengagement-record:hover strong{color:#786d24}.reengagement-copy{min-width:0;display:grid;gap:5px}.reengagement-copy strong,.reengagement-copy small{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.reengagement-copy small,.activity-age small{color:#797d75;font-size:11px}.activity-age{display:grid;gap:4px;text-align:right}.activity-age strong{font-size:13px}.reengagement-email{min-width:74px;min-height:38px;padding:0 14px}.record-top{display:grid;grid-template-columns:52px minmax(0,1fr) auto;gap:17px;align-items:center;margin-bottom:26px}.record-top .back-link{grid-column:1 / -1;width:fit-content;color:#6d716a;font-size:13px;text-decoration:none}.record-top .record-icon{width:52px;height:52px;border-radius:13px;font-size:18px}.record-top .eyebrow{margin:0 0 5px}.record-top h1{display:inline;margin-right:14px;font-size:clamp(27px,4vw,39px)}.record-actions{grid-column:3;grid-row:2;display:flex;gap:9px}.record-actions .button-link{min-height:42px;margin:0;padding:0 18px}.read-only-badge{grid-column:3;grid-row:2;padding:8px 11px;border:1px solid #dfe2da;border-radius:99px;background:#f5f6f2;color:#777b74;font-size:11px;font-weight:750}.details-panel{margin-bottom:18px}.section-heading{display:flex;justify-content:space-between;align-items:center;gap:20px;margin-bottom:22px}.section-heading h2{margin:0;font-size:20px}.section-heading>div>p{margin:5px 0 0;color:#7b7f77;font-size:12px}.section-heading>span,.source-details summary span{padding:5px 9px;border-radius:99px;background:#f0f1ed;color:#747870;font-size:11px;font-weight:750}.field-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:0 40px;margin:0}.field-grid>div{min-width:0;padding:15px 0;border-top:1px solid #eceee9}.field-grid dt{margin-bottom:6px;color:#767a72;font-size:11px;font-weight:750;letter-spacing:.05em;text-transform:uppercase}.field-grid dd{margin:0;min-height:21px;overflow-wrap:anywhere;line-height:1.45;white-space:pre-line}.field-grid a,table a,.single-related a{color:#6c5f10;font-weight:650;text-underline-offset:2px}.phone-field-value{display:inline-flex;align-items:center;flex-wrap:wrap;gap:8px 12px}.phone-call-link{display:inline-flex;align-items:center;gap:5px;margin:0;padding:4px 9px;border:1px solid #d8d4a3;border-radius:99px;background:#fffdee;color:inherit;font:inherit;font-size:11px;text-decoration:none;white-space:nowrap;cursor:pointer}.phone-call-link:hover{border-color:#b7a92c;background:#fff9c9}.phone-call-blocked{display:inline-flex;padding:4px 9px;border-radius:99px;background:#f5e6e3;color:#8c3e33;font-size:10px;font-weight:800;white-space:nowrap}.blank{color:#b0b3ad}.related-panel{margin-bottom:18px;padding:26px 30px}.table-wrap{overflow-x:auto}table{width:100%;border-collapse:collapse;text-align:left}th{padding:11px 15px;background:#f4f5f1;color:#70746d;font-size:10px;letter-spacing:.06em;text-transform:uppercase}td{padding:14px 15px;border-bottom:1px solid #eceee9;font-size:13px}tr:last-child td{border-bottom:0}.activity-heading-actions{display:flex;align-items:center;justify-content:flex-end;gap:9px}.activity-heading-actions .compact{min-height:36px;margin:0;padding:0 13px;font-size:11px}.activity-heading-actions>span{min-width:27px;padding:5px 9px;border-radius:99px;background:#f0f1ed;color:#747870;font-size:11px;font-weight:750;text-align:center}.activity-table th:first-child,.activity-table td:first-child{min-width:145px}.activity-table th:last-child,.activity-table td:last-child{width:112px;text-align:right}.activity-kind{display:inline-block;padding:4px 7px;border-radius:99px;background:#f1f0df;color:#6f651d;font-size:10px;font-weight:800}.email-status{display:inline-flex;align-items:center;min-height:24px;padding:4px 9px;border:1px solid transparent;border-radius:99px;font-size:10px;font-weight:850;white-space:nowrap}.email-status.submitted,.email-status.sent{border-color:#c9d7e5;background:#eef5fb;color:#315e80}.email-status.delivered{border-color:#b9dcc4;background:#edf8f0;color:#28613b}.email-status.engaged{border-color:#d0c6e6;background:#f4f0fb;color:#60468a}.email-status.delayed{border-color:#e5d39a;background:#fff8df;color:#7a6116}.email-status.failed{border-color:#e4bdb6;background:#fbefed;color:#913d31}.activity-details{max-width:330px;overflow:hidden;color:#696e66;text-overflow:ellipsis;white-space:nowrap}.activity-actions a,.text-action{color:#6c5f10;font-size:12px;font-weight:800}.activity-email-toggle{white-space:nowrap}.activity-actions>div{display:flex;align-items:center;justify-content:flex-end;gap:10px}.activity-detail-parent.expanded>td{background:#fbfaf1;border-bottom-color:#ded9a5}.activity-detail-row>td{padding:0;background:#fbfaf6}.email-tracking-detail{padding:20px 24px 24px;text-align:left}.email-tracking-heading{display:flex;justify-content:space-between;align-items:flex-start;gap:18px;margin-bottom:18px}.email-tracking-heading h3{margin:0;font-size:16px}.email-tracking-heading p{margin:4px 0 0;color:#777c74;font-size:11px}.email-timeline{max-width:760px;margin:0;padding:0;list-style:none}.email-timeline li{position:relative;display:grid;grid-template-columns:15px minmax(0,1fr);gap:12px;padding:0 0 18px}.email-timeline li:not(:last-child):before{content:"";position:absolute;top:12px;bottom:-1px;left:6px;width:1px;background:#dfe2da}.email-timeline-dot{position:relative;z-index:1;width:13px;height:13px;margin-top:2px;border:3px solid #fff;border-radius:50%;background:#7391aa;box-shadow:0 0 0 1px #bfcbd5}.email-timeline li.delivered .email-timeline-dot{background:#4b9a63;box-shadow:0 0 0 1px #9ac7a7}.email-timeline li.engaged .email-timeline-dot{background:#7d62a7;box-shadow:0 0 0 1px #c5b5dc}.email-timeline li.delayed .email-timeline-dot{background:#b28b21;box-shadow:0 0 0 1px #ddca8a}.email-timeline li.failed .email-timeline-dot{background:#b44c3d;box-shadow:0 0 0 1px #d8a69f}.email-timeline-event{display:flex;align-items:baseline;justify-content:space-between;gap:16px}.email-timeline-event strong{color:#30342f;font-size:12px}.email-timeline-event time{color:#858981;font-size:10px;white-space:nowrap}.email-timeline li p{margin:4px 0 0;color:#646961;font-size:12px;line-height:1.45;overflow-wrap:anywhere}.email-message-id{margin:0;color:#848880;font-size:10px;overflow-wrap:anywhere}.email-message-id code{color:#5f645c}.voice-transcript-status{display:inline-flex;align-items:center;min-height:24px;padding:4px 9px;border:1px solid transparent;border-radius:99px;font-size:10px;font-weight:850;white-space:nowrap}.voice-transcript-status.ready{border-color:#b9dcc4;background:#edf8f0;color:#28613b}.voice-transcript-status.pending{border-color:#e5d39a;background:#fff8df;color:#7a6116}.voice-transcript-status.failed{border-color:#e4bdb6;background:#fbefed;color:#913d31}.voice-transcript-status.off{border-color:#d8dbd4;background:#f2f3ef;color:#686d65}.voice-transcript-detail{padding:20px 24px 24px;text-align:left}.voice-transcript-heading{display:flex;justify-content:space-between;align-items:flex-start;gap:18px;margin-bottom:18px}.voice-transcript-heading h3{margin:0;font-size:16px}.voice-transcript-heading p{margin:4px 0 0;color:#777c74;font-size:11px}.voice-transcript-lines{display:grid;gap:11px;max-width:820px;margin:0;padding:0;list-style:none}.voice-transcript-lines li{max-width:78%;padding:10px 12px;border:1px solid #dfe3da;border-radius:4px 12px 12px;background:#fff}.voice-transcript-lines li.customer{justify-self:end;border-radius:12px 4px 12px 12px;border-color:#d6dba9;background:#fffef0}.voice-transcript-lines li>div{display:flex;justify-content:space-between;gap:18px}.voice-transcript-lines strong{color:#555a52;font-size:10px;text-transform:uppercase}.voice-transcript-lines time{color:#8b8f87;font-size:10px;font-variant-numeric:tabular-nums}.voice-transcript-lines p{margin:5px 0 0;color:#333730;font-size:13px;line-height:1.5;white-space:pre-wrap}.voice-transcript-message{margin:0;color:#676c64;font-size:12px}.voice-transcript-message.failed{color:#913d31}.visually-hidden{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0}.line-items-table th:last-child,.line-items-table td:last-child{width:112px;text-align:right}.line-items-table tr.expanded>td{background:#fbfaf1;border-bottom-color:#ded9a5}.product-heading-actions{display:flex;align-items:center;gap:10px}.product-heading-actions>span{min-width:28px;padding:5px 9px;border-radius:99px;background:#f0f1ed;color:#747870;font-size:11px;font-weight:750;text-align:center}.product-heading-actions button{min-height:38px;margin:0;padding:0 14px}.details-toggle{padding:6px 9px;border:1px solid #d9dbd4;border-radius:7px;background:#fff;color:#5d6259;font-size:11px;font-weight:800}.details-toggle span{display:inline-block;width:13px;color:#84751d;font-size:14px}.line-item-actions{display:flex;justify-content:flex-end;align-items:center;gap:8px;white-space:nowrap}.line-item-actions .text-action{margin:0;padding:5px 2px;border:0;background:transparent}.line-item-actions .remove{color:#a14334}.line-item-actions button:disabled{opacity:.55}.line-item-detail-row>td{padding:0;background:#fbfaf6}.line-item-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:0 28px;margin:0;padding:15px 18px 22px}.line-item-grid>div{min-width:0;padding:12px 0;border-bottom:1px solid #e8e7df}.line-item-grid dt{margin-bottom:5px;color:#7e817a;font-size:10px;font-weight:800;letter-spacing:.05em;text-transform:uppercase}.line-item-grid dd{margin:0;overflow-wrap:anywhere;color:#343733;font-size:13px;line-height:1.45;white-space:pre-line}.line-item-editor{margin:0 0 24px;padding:22px;border:1px solid #d9d49a;border-left:5px solid #ddc200;border-radius:9px;background:#fffef3}.line-item-editor-heading{display:flex;justify-content:space-between;align-items:flex-start;gap:20px;margin-bottom:20px}.line-item-editor-heading .eyebrow{margin:0 0 5px;color:#8d7b19}.line-item-editor-heading h3{margin:0;font-size:18px}.line-item-form-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:16px 20px}.line-item-form-grid>label{min-width:0;display:grid;align-content:start;gap:7px;margin:0}.line-item-form-grid>label>span{color:#5c6159;font-size:11px;font-weight:750}.line-item-form-grid>label>span b{color:#9b3e2f}.line-item-form-grid .wide{grid-column:1 / -1}.product-source-choice{display:flex;flex-wrap:wrap;gap:10px 22px;margin:0;padding:13px 15px;border:1px solid #dedfce;border-radius:7px;background:#fff}.product-source-choice legend{padding:0 5px;color:#5c6159;font-size:11px;font-weight:750}.product-source-choice label{display:flex;align-items:center;gap:8px;margin:0;color:#4f534d;font-size:12px}.product-source-choice input{width:16px;min-height:16px;margin:0;padding:0;accent-color:#d1b700}.product-lookup{position:relative}.product-results{top:calc(100% + 5px)}.product-results button{grid-template-columns:34px minmax(0,1fr)}.product-results .custom-product-option{border-top:1px solid #e4e6df;border-radius:0 0 7px 7px;background:#fffbea}.product-summary-picker{display:grid;gap:9px}.product-summary-selections{display:flex;flex-wrap:wrap;gap:7px}.product-summary-selections>span{display:inline-flex;align-items:center;gap:7px;padding:7px 8px 7px 11px;border:1px solid #d5ca73;border-radius:999px;background:#fffbea;color:#4a4735;font-size:11px;font-weight:750}.product-summary-selections button{width:24px;min-height:24px;margin:0;padding:0;border:0;border-radius:50%;background:#ede4a3;color:#4a4735;font-size:15px}.selected-product{display:block;margin-top:6px;color:#777b73;font-size:10px}.money-input{display:grid;grid-template-columns:30px minmax(0,1fr);align-items:center;overflow:hidden;border:1px solid #d8dbd3;border-radius:5px;background:#fff}.money-input:focus-within{border-color:#a89a3a;box-shadow:0 0 0 3px #d1b7001f}.money-input>span{color:#777b73;font-size:13px;text-align:center}.money-input input{border:0;border-left:1px solid #eceee9;border-radius:0;box-shadow:none}.line-item-editor-footer{display:flex;justify-content:space-between;align-items:center;gap:20px;margin-top:20px;padding-top:17px;border-top:1px solid #e5e1b9}.line-item-editor-footer p{margin:0;color:#70746c;font-size:12px}.line-item-editor-footer p strong{margin-left:7px;color:#2f332e;font-size:16px}.line-item-editor-footer>div{display:flex;gap:9px}.line-item-editor-footer button{min-height:40px;margin:0}.single-related{display:flex;justify-content:space-between;align-items:center}.single-related .eyebrow{margin:0 0 6px}.single-related h2{margin-bottom:6px}.single-related p:last-child{margin:0;color:#767a72}.single-related .record-icon{width:46px;height:46px;border-radius:12px}.source-details{margin-top:18px}.source-details summary{display:flex;justify-content:space-between;align-items:center;cursor:pointer;font-weight:800}.source-details[open] summary{margin-bottom:22px}.source-grid{max-height:700px;overflow-y:auto}.record-meta{margin:20px 4px 0;color:#91948e;font-size:11px}.button-link{display:inline-grid;place-items:center;text-decoration:none}.record-form{padding-top:28px}.form-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:22px 28px}.form-field{position:relative;display:grid;align-content:start;gap:8px;margin:0}.form-field>span{color:#5c6159;font-size:12px;font-weight:750}.form-field>span b{color:#9b3e2f}.form-field.wide{grid-column:1 / -1}.checkbox-field{min-height:66px;grid-template-columns:22px minmax(0,1fr);align-items:center;padding:13px 15px;border:1px solid #dfe2da;border-radius:9px;background:#fafbf8}.checkbox-field input{width:19px;min-height:19px;margin:0;accent-color:#d2b700}.checkbox-field>span{display:grid;gap:3px}.checkbox-field strong{color:#343833;font-size:13px}.checkbox-field small{color:#888c84;font-size:11px;font-weight:500}.multiselect-field{min-width:0;padding:0;border:0}.multiselect-field legend{padding:0;color:#5c6159;font-size:12px;font-weight:750}.multiselect-field>p{margin:0;color:#888c84;font-size:11px}.multiselect-options{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:8px}.multiselect-options label{min-width:0;display:grid;grid-template-columns:18px minmax(0,1fr);align-items:center;gap:9px;padding:10px 12px;border:1px solid #dfe2da;border-radius:8px;background:#fafbf8;color:#343833;font-size:12px;font-weight:700}.multiselect-options label:has(input:checked){border-color:#b9a51f;background:#fffce7}.multiselect-options input{width:17px;min-height:17px;margin:0;accent-color:#d2b700}.multiselect-options span{min-width:0;overflow-wrap:anywhere}.multiselect-options small{display:block;margin-top:2px;color:#8a8e86;font-size:9px;font-weight:550}.form-actions{display:flex;align-items:center;justify-content:flex-end;gap:18px;margin-top:30px;padding-top:22px;border-top:1px solid #e8eae5}.form-actions button{min-height:46px;margin:0}.cancel-link{color:#666b63;font-size:13px;font-weight:700;text-underline-offset:3px}.form-wide{grid-column:1 / -1}.reference-control,.reference-input{position:relative}.reference-input input{padding-right:42px}.reference-input button{position:absolute;right:6px;top:6px;width:36px;height:36px;border:0;border-radius:7px;background:#f0f1ed;color:#64685f;font-size:20px}.reference-hint{position:absolute;right:8px;top:-24px;color:#8b8f87;font-size:10px}.reference-results{position:absolute;z-index:20;top:calc(100% + 5px);left:0;right:0;max-height:270px;overflow-y:auto;padding:5px;border:1px solid #d9dcd4;border-radius:9px;background:#fff;box-shadow:0 16px 36px #2225}.reference-results button{width:100%;display:grid;grid-template-columns:34px minmax(0,1fr);align-items:center;gap:10px;padding:9px;border:0;border-radius:7px;background:#fff;text-align:left}.reference-results button:hover{background:#f5f6f2}.reference-results button>span:last-child{display:grid;min-width:0}.reference-results strong,.reference-results small{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.reference-results strong{font-size:12px}.reference-results small{margin-top:3px;color:#858981;font-size:10px}.danger-zone{display:flex;align-items:center;justify-content:space-between;gap:26px;margin-top:18px;padding:23px 26px;border:1px solid #e3c4bd;border-radius:12px;background:#fff9f7}.danger-zone h2{margin-bottom:6px;color:#6f2d23;font-size:17px}.danger-zone p{margin:0;color:#87665f;font-size:12px}.danger-zone button{flex:0 0 auto;min-height:40px;padding:0 15px;border:1px solid #b84d3c;border-radius:7px;background:#fff;color:#9a382a;font-weight:800}.empty.compact{padding:5px 0 0;margin:0}.history-list{display:grid}.history-list article{border-top:1px solid #eceee9}.history-list article>button{width:100%;display:grid;grid-template-columns:92px minmax(0,1fr) auto;align-items:center;gap:14px;padding:14px 3px;border:0;background:transparent;text-align:left}.history-list article>button>span:nth-child(2){display:grid;gap:3px}.history-list article>button strong{font-size:12px}.history-list article>button small{color:#858981;font-size:10px}.history-list article>button>b{color:#88791f;font-size:18px}.history-action{width:fit-content;padding:5px 8px;border-radius:99px;background:#e8ede4;color:#4d6c48;font-size:10px;font-weight:850}.history-action.updated{background:#e8e8f1;color:#55547a}.history-action.deleted{background:#f3e1dd;color:#8a4034}.history-diff{margin:0 0 15px;padding:10px 15px;border-radius:9px;background:#f7f8f5}.history-diff>div{display:grid;grid-template-columns:150px minmax(0,1fr);gap:15px;padding:9px 0;border-bottom:1px solid #e5e7e1}.history-diff>div:last-child{border-bottom:0}.history-diff dt{color:#777b73;font-size:10px;font-weight:800;letter-spacing:.04em;text-transform:uppercase}.history-diff dd{display:grid;grid-template-columns:minmax(0,1fr) 18px minmax(0,1fr);gap:8px;margin:0;overflow-wrap:anywhere;font-size:12px}.history-diff dd i{color:#a1a49d;font-style:normal;text-align:center}.user-create-panel{margin-bottom:18px}.user-create{display:grid;grid-template-columns:minmax(170px,1fr) minmax(220px,1.35fr) 170px auto;align-items:end;gap:14px}.user-create label,.user-controls label{margin:0;color:#5d625a;font-size:12px}.user-create button{min-height:48px;margin:0;white-space:nowrap}.automation-safety{display:grid;grid-template-columns:minmax(260px,1fr) minmax(235px,280px) minmax(190px,250px);align-items:end;gap:12px 18px;margin-bottom:20px;padding:20px 22px;border:1px solid #c7dcbc;border-left:5px solid #5b9b4f;border-radius:7px;background:#f5fbf2}.automation-safety.stopped{border-color:#e5c0b7;border-left-color:#b74e3d;background:#fff7f5}.automation-safety.live-delivery{border-color:#e1cc76;border-left-color:#d1ad13;background:#fffbee}.automation-safety>div{display:flex;align-items:flex-start;gap:12px}.automation-safety>div:first-child{grid-row:1 / span 2;align-self:start}.automation-safety strong{display:block;margin-bottom:5px}.automation-safety p{max-width:600px;margin:0;color:#687064;font-size:12px;line-height:1.5}.automation-safety label{margin:0;color:#5c6258;font-size:11px}.automation-safety input{min-height:42px}.automation-safety button{min-height:42px;margin:0;padding:0 18px;border:0;border-radius:4px;background:#ffe900;font-weight:800}.safety-dot{flex:0 0 auto;width:11px;height:11px;margin-top:4px;border-radius:50%;background:#5fa554;box-shadow:0 0 0 5px #5fa5541c}.stopped .safety-dot{background:#bd5544;box-shadow:0 0 0 5px #bd55441c}.live-delivery .safety-dot{background:#d1ad13;box-shadow:0 0 0 5px #d1ad1320}.delivery-mode-picker{display:grid;grid-template-columns:1fr 1fr;gap:5px;min-width:235px;margin:0;padding:0;border:0}.delivery-mode-picker legend{margin-bottom:6px;color:#5c6258;font-size:11px}.delivery-mode-picker label{display:flex;align-items:center;gap:8px;min-height:48px;padding:7px 10px;border:1px solid #daddd5;border-radius:6px;background:#fff;cursor:pointer}.delivery-mode-picker label.selected{border-color:#6a9e5f;background:#eff8eb;box-shadow:inset 0 0 0 1px #6a9e5f}.delivery-mode-picker label.selected.live{border-color:#c4a10d;background:#fff7d2;box-shadow:inset 0 0 0 1px #c4a10d}.delivery-mode-picker input{width:16px;min-height:16px;margin:0;accent-color:#6a9e5f}.delivery-mode-picker span{display:grid;line-height:1.15}.delivery-mode-picker strong{margin:0;font-size:11px}.delivery-mode-picker small{margin-top:3px;color:#7b8078;font-size:8px;white-space:nowrap}.automation-safety .delivery-actions{grid-column:2 / -1;display:flex;justify-content:flex-end;align-items:center;gap:7px}.automation-safety .delivery-actions button{white-space:nowrap}.automation-safety .delivery-actions .delivery-pause{border:1px solid #d9b9b2;background:#fff;color:#9e4032}.outreach-delivery-settings small{display:block;margin-top:7px;color:#7b8078;font-size:9px}.outreach-delivery-settings .delivery-mode-picker small{margin-top:3px}.outreach-delivery-settings input:disabled{cursor:not-allowed;opacity:.55}.outreach-delivery-settings .delivery-mode-picker label:has(input:disabled){cursor:not-allowed;opacity:.7}.automation-tabs{display:flex;gap:4px;margin:28px 0 18px;border-bottom:1px solid #dfe2da}.automation-tabs button{display:flex;align-items:center;gap:8px;margin:0 0 -1px;padding:12px 17px;border:0;border-bottom:3px solid transparent;background:transparent;color:#73776f;font-weight:750}.automation-tabs button.active{border-bottom-color:#e5c900;color:#262925}.automation-tabs span{padding:3px 7px;border-radius:99px;background:#eceee9;font-size:10px}.automation-toolbar{display:flex;justify-content:space-between;align-items:center;gap:20px;margin-bottom:16px;padding:16px 18px;border:1px solid #dfe2da;border-radius:7px;background:#fff}.automation-toolbar>div{display:grid;gap:3px}.automation-toolbar strong{font-size:14px}.automation-toolbar span{color:#7d8179;font-size:10px}.automation-toolbar button{margin:0}.workflow-grid{min-width:0;display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:16px}.workflow-card{min-width:0;position:relative;display:flex;flex-direction:column;min-height:350px;padding:25px;border:1px solid #dfe2da;border-top:4px solid #b7bab3;border-radius:7px;background:#fff}.workflow-card.active{border-top-color:#e2c600}.workflow-card-head{display:flex;justify-content:space-between;align-items:center;gap:12px}.workflow-state,.object-chip{display:inline-flex;width:fit-content;padding:5px 9px;border-radius:99px;background:#efefec;color:#747870;font-size:9px;font-weight:850;letter-spacing:.06em;text-transform:uppercase}.workflow-state.active{background:#e5f2df;color:#4d7844}.workflow-state.review{background:#fae9d3;color:#8a5c20}.object-chip{background:#f3f2e9;color:#756d3a}.workflow-card h2{margin:20px 0 7px;font-size:21px}.workflow-card>p{color:#72766e;font-size:12px;line-height:1.5}.workflow-sentence{display:grid;grid-template-columns:1fr auto 1fr;align-items:center;gap:10px;margin:18px 0;padding:13px;border-radius:8px;background:#f7f8f5}.workflow-sentence span{display:grid;gap:3px;color:#474b45;font-size:11px;line-height:1.35}.workflow-sentence b{color:#8d7c18;font-size:8px;letter-spacing:.12em}.workflow-sentence i{color:#a3a69e;font-style:normal}.workflow-timeline{display:flex;gap:7px;overflow-x:auto;padding:2px 0 12px}.workflow-timeline>div{min-width:125px;display:grid;align-content:start;gap:4px;padding:10px;border:1px solid #e3e5df;border-radius:7px}.workflow-timeline span{color:#83751f;font-size:9px;font-weight:850;text-transform:uppercase}.workflow-timeline strong{overflow:hidden;color:#454943;font-size:10px;text-overflow:ellipsis;white-space:nowrap}.workflow-timeline small{overflow:hidden;color:#969991;font-size:8px;text-overflow:ellipsis;white-space:nowrap}.workflow-card-foot{display:flex;justify-content:space-between;align-items:center;gap:14px;margin-top:auto;padding-top:18px;border-top:1px solid #eceee9}.workflow-card-foot>small{color:#8a8e86;font-size:9px}.workflow-card-foot>div{display:flex;gap:7px}.review-note{margin:13px 0 0!important;padding:10px;border-radius:6px;background:#fff5e7;color:#7f5c2f!important}.workflow-builder{display:grid;gap:20px;margin-bottom:20px}.workflow-builder .section-heading{margin-bottom:0}.workflow-builder .eyebrow{color:#9a871d;font-size:9px;font-weight:850;letter-spacing:.12em;text-transform:uppercase}.builder-grid{display:grid;grid-template-columns:1fr 1fr;gap:14px 18px}.builder-grid label,.builder-content label,.email-step label{margin:0;color:#5d625a;font-size:11px}.builder-wide{grid-column:1 / -1}.builder-step{display:grid;grid-template-columns:34px minmax(0,1fr);gap:14px;padding-top:20px;border-top:1px solid #e6e8e2}.builder-number{display:grid;place-items:center;width:30px;height:30px;border-radius:50%;background:#ffe900;color:#292b28;font-size:12px;font-weight:900}.builder-content{display:grid;gap:13px;min-width:0}.builder-content h3{margin:5px 0 0;font-size:15px}.builder-content>select{max-width:420px}.trigger-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:12px}.trigger-grid label{margin:0}.preset-criteria{display:grid;gap:8px;padding:15px;border:1px solid #e2dfc8;border-radius:8px;background:#fffcdf}.preset-criteria p{margin:0;color:#696c65;font-size:12px}.preset-criteria button{justify-self:start}.condition-groups,.condition-list,.email-step-list{display:grid;gap:10px}.condition-group{display:grid;gap:12px;padding:15px;border:1px solid #dfe2da;border-radius:8px;background:#fafbf8}.condition-group-head{display:flex;justify-content:space-between;align-items:end;gap:12px}.condition-group-head label{width:min(290px,100%)}.group-join{width:min(360px,100%);margin:0!important;padding:12px;border-left:4px solid #e3c800;background:#fffcdf}.condition-row{display:grid;grid-template-columns:minmax(150px,1fr) minmax(150px,1fr) minmax(150px,1.2fr) 36px;align-items:center;gap:8px}.condition-value{display:flex;align-items:center;gap:8px;min-width:0}.condition-value input{min-width:0;flex:1}.condition-value span{color:#686c63;font-size:13px}.icon-button{display:grid;place-items:center;width:34px;min-width:34px;height:34px;margin:0;padding:0;border:1px solid #dfe2da;border-radius:50%;background:#fff;color:#63675f;font-size:20px}.email-step{display:grid;gap:13px;padding:17px;border:1px solid #dfe2da;border-radius:8px;background:#fafbf8}.email-step-head{display:flex;justify-content:space-between;align-items:center}.timing-row{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:12px}.timing-row small{display:block;margin-top:4px;color:#8a8e86}.email-step fieldset{display:flex;flex-wrap:wrap;gap:12px 20px;margin:0;padding:14px;border:1px solid #e1e3dd;border-radius:7px;background:#fff}.email-step legend{padding:0 5px;color:#6a6e66;font-size:10px;font-weight:800}.email-step fieldset>label:last-child{flex:1 0 100%}.check-row{display:flex!important;align-items:center;gap:8px}.check-row input{width:16px;height:16px;min-height:16px;margin:0;accent-color:#d1b800}.workflow-preview{padding:16px 18px;border:1px solid #d9d49a;border-left:5px solid #e2c600;border-radius:7px;background:#fffcdf}.workflow-preview strong{font-size:11px;text-transform:uppercase;letter-spacing:.06em}.workflow-preview p{margin:7px 0 4px;font-size:14px;line-height:1.5}.workflow-preview small{color:#77745c;font-size:9px}.builder-footer{display:flex;justify-content:space-between;align-items:center;gap:16px;padding-top:18px;border-top:1px solid #e6e8e2}.builder-footer>div{display:flex;gap:9px}.template-workspace{display:grid;grid-template-columns:290px minmax(0,1fr);gap:16px;align-items:start}.template-list{max-height:calc(100vh - 170px);position:sticky;top:24px;overflow-y:auto;padding:7px;border:1px solid #dfe2da;border-radius:7px;background:#fff}.template-list>label{display:none}.template-list>button{width:100%;display:grid;gap:4px;margin:0;padding:12px;border:0;border-radius:5px;background:transparent;color:#3c403a;text-align:left}.template-list>button:hover{background:#f7f8f4}.template-list>button.active{background:#f7f3d8;box-shadow:inset 3px 0 #e1c500}.template-list>button:first-child{margin-bottom:7px;background:#ffe900;color:#292b28;font-weight:850;text-align:center}.template-list strong,.template-list small{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.template-list strong{font-size:11px}.template-list small{color:#888c84;font-size:9px}.template-editor label{margin-top:17px;color:#5d625a;font-size:11px}.merge-picker{display:grid;gap:10px;margin-top:20px;padding:15px;border:1px solid #e0e2dc;border-radius:8px;background:#fafbf8}.merge-picker>div:first-child{display:flex;justify-content:space-between;align-items:center;gap:12px}.merge-picker strong{font-size:11px}.merge-picker span{display:flex;align-items:center;gap:4px;color:#7f837b;font-size:10px}.merge-picker span button{margin:0;padding:5px 8px;border:1px solid #dfe2da;border-radius:99px;background:#fff;color:#6b6f67;font-size:9px}.merge-picker span button.active{border-color:#d1b800;background:#fffbd7;color:#605616}.merge-chips{display:flex;flex-wrap:wrap;gap:6px}.merge-chips button{margin:0;padding:7px 9px;border:1px solid #dadcd6;border-radius:5px;background:#fff;color:#555951;font-size:10px}.sample-picker{display:grid;gap:10px;margin-top:20px;padding:16px;border:1px solid #dfe2da;border-radius:8px;background:#fff}.sample-picker>label{margin:0}.sample-picker>div{display:flex;flex-wrap:wrap;gap:8px}.sample-picker small,.info-note{color:#80847c;font-size:10px}.info-note{margin:18px 0 0;padding:12px;border-radius:6px;background:#f4f5f1}.conversion-note{border-left:4px solid #d3b900;background:#fffceb;color:#5e5a3f;font-size:12px;line-height:1.55}.conversion-note strong{margin-right:4px;color:#34342f}.conversion-account{display:grid;gap:14px;margin:22px 0;padding:20px;border:1px solid #d9dcd4;border-radius:10px;background:#fafbf8}.conversion-account legend{padding:0 8px;color:#343833;font-size:15px;font-weight:850}.conversion-account>p{margin:0;color:#73776f;font-size:12px;line-height:1.5}.conversion-account-options{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:10px}.conversion-account-options label{display:grid;grid-template-columns:20px minmax(0,1fr);align-items:center;gap:10px;padding:14px;border:1px solid #dfe2da;border-radius:8px;background:#fff;cursor:pointer}.conversion-account-options label:has(input:checked){border-color:#b9a51f;background:#fffce7;box-shadow:inset 0 0 0 1px #d3bd31}.conversion-account-options input{width:18px;min-height:18px;margin:0;accent-color:#d2b700}.conversion-account-options span{display:grid;gap:3px}.conversion-account-options strong{color:#343833;font-size:12px}.conversion-account-options small{color:#858981;font-size:10px;line-height:1.35}.conversion-account-field{display:grid;gap:8px;margin-top:2px}.conversion-account-field>span{color:#5c6159;font-size:12px;font-weight:750}.conversion-account-field>span b{color:#9b3e2f}.email-preview{margin-top:25px;overflow:hidden;border:1px solid #dfe2da;border-radius:8px;background:#fff}.email-preview-bar{display:flex;align-items:center;gap:5px;padding:10px 13px;background:#303030;color:#fff}.email-preview-bar i{width:7px;height:7px;border-radius:50%;background:#858585}.email-preview-bar i:first-child{background:#ffe900}.email-preview-bar span{margin-left:7px;font-size:9px;font-weight:800;letter-spacing:.08em;text-transform:uppercase}.email-preview-meta{display:grid;gap:5px;padding:17px 20px;border-bottom:1px solid #eceee9}.email-preview-meta small{color:#8d9188;font-size:9px;font-weight:800;text-transform:uppercase}.email-preview-meta strong{font-size:13px}.email-preview-body{min-height:220px;padding:22px;color:#40433f;font-size:12px;line-height:1.55;white-space:pre-wrap}.email-preview-body p{margin-bottom:10px}.technical-details{margin-top:15px;padding:12px 0;border-top:1px solid #eceee9;color:#858980;font-size:10px}.technical-details summary{cursor:pointer;font-weight:750}.technical-details code{display:block;margin-top:8px;overflow-wrap:anywhere}.activity-metrics{display:grid;grid-template-columns:repeat(4,1fr);gap:1px;margin:-10px 0 25px;border:1px solid #e4e6e0;background:#e4e6e0}.activity-metrics div{display:grid;gap:3px;padding:16px;background:#fafbf8}.activity-metrics strong{font-size:24px}.activity-metrics span{color:#80847c;font-size:10px;font-weight:750;text-transform:uppercase}.delivery-status{display:inline-flex;padding:5px 8px;border-radius:99px;background:#efefec;color:#646861;font-size:9px;font-weight:850;text-transform:uppercase}.delivery-status.sent{background:#e3f0df;color:#4d7546}.delivery-status.failed{background:#f8e1dc;color:#923c2f}.delivery-status.pending,.delivery-status.sending{background:#f8f0d4;color:#806b1e}.delivery-error{display:block;max-width:220px;margin-top:5px;color:#a13d2e}.outreach-create{margin-bottom:24px}.outreach-create form{display:flex;align-items:end;gap:12px;max-width:820px}.outreach-create form label{flex:1}.outreach-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(260px,1fr));gap:18px}.outreach-card{text-align:left;cursor:pointer;color:inherit}.outreach-card:hover{border-color:#bbb43f;transform:translateY(-1px)}.outreach-card h2{margin:14px 0 7px}.outreach-card p{color:#71756d}.outreach-card dl{display:grid;grid-template-columns:repeat(3,1fr);gap:8px;margin:22px 0 0}.outreach-card dl div{display:grid;gap:3px}.outreach-card dt{color:#7b7f77;font-size:11px;text-transform:uppercase;letter-spacing:.06em}.outreach-card dd{margin:0;font-size:20px;font-weight:750}.outreach-metrics{display:grid;grid-template-columns:repeat(4,1fr);gap:14px;margin-bottom:18px}.outreach-metrics div{display:grid;gap:4px;padding:18px;background:#fff;border:1px solid #dfe2da;border-radius:6px}.outreach-metrics strong{font-size:25px}.outreach-metrics span{color:#71756d;font-size:12px}.outreach-upload{display:flex;align-items:center;justify-content:space-between;gap:30px;margin-bottom:18px}.outreach-upload p{margin-bottom:0;color:#71756d}.outreach-upload form{display:flex;align-items:center;gap:10px}.outreach-provider{display:flex;align-items:center;justify-content:space-between;gap:30px;margin-bottom:18px}.outreach-provider h2{margin-bottom:6px}.outreach-provider p{margin:0;color:#71756d}.outreach-provider label{min-width:220px}.outreach-sender{margin-bottom:18px}.outreach-sender>p{color:#71756d}.outreach-sender fieldset{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:16px;border:0;padding:0;margin:20px 0}.outreach-sender input{width:100%}@media(max-width:640px){.outreach-sender fieldset{grid-template-columns:1fr}}.outreach-imports{margin-top:18px}.outreach-imports>div{display:grid;grid-template-columns:minmax(0,1fr) auto auto;gap:18px;align-items:center;padding:13px 0;border-top:1px solid #eceee8}.outreach-imports>div span:nth-child(2){color:#71756d;font-size:12px}.text-button{border:0;padding:0;background:transparent;color:inherit;font:inherit;text-transform:inherit;letter-spacing:inherit}.duplicate-record-link{display:block;margin-top:5px;color:#5e6500;font-size:11px;text-decoration:underline}@media(max-width:1050px){.automation-safety{grid-template-columns:1fr 1fr}.automation-safety>div:first-child{grid-column:1 / -1;grid-row:auto}.automation-safety .delivery-actions{grid-column:auto;justify-content:flex-start}.workflow-grid{grid-template-columns:1fr}}@media(max-width:760px){.automation-safety{grid-template-columns:1fr;align-items:stretch}.automation-safety>div:first-child,.automation-safety .delivery-actions{grid-column:auto}.delivery-mode-picker{width:100%}.automation-safety .delivery-actions{flex-wrap:wrap}.automation-tabs{overflow-x:auto}.automation-tabs button{white-space:nowrap}.template-workspace{grid-template-columns:1fr}.template-list{position:static;max-height:none}.template-list>label{display:grid;margin:0;padding:8px}.template-list>button:not(:first-child){display:none}.workflow-sentence{grid-template-columns:1fr}.workflow-sentence i{transform:rotate(90deg);justify-self:start}.workflow-card-foot{align-items:flex-start;flex-direction:column}.automation-toolbar,.builder-footer,.merge-picker>div:first-child{align-items:stretch;flex-direction:column}.builder-grid,.timing-row,.trigger-grid{grid-template-columns:1fr}.builder-wide{grid-column:auto}.condition-row{grid-template-columns:1fr;padding:12px;border:1px solid #e2e4de;border-radius:7px}.condition-group-head{align-items:stretch;flex-direction:column}.builder-step{grid-template-columns:28px minmax(0,1fr);gap:9px}.builder-number{width:26px;height:26px}.builder-footer>div{width:100%}.builder-footer>div button{flex:1}.activity-metrics{grid-template-columns:repeat(2,1fr)}}.user-message{margin:0 0 18px}.success{padding:12px 14px;border-radius:8px;background:#e3f0df;color:#365f31}.backup-control{display:flex;align-items:center;justify-content:space-between;gap:28px;margin-bottom:18px}.backup-control h2,.backup-control p{margin-bottom:6px}.backup-control p,.backup-status-heading p,.backup-empty p{color:#6e726a;line-height:1.55}.backup-control button,.backup-refresh{min-height:46px;margin:0;padding:0 18px;border:0;border-radius:5px;background:#f2d229;color:#252620;font-weight:800;white-space:nowrap}.backup-control button:disabled{cursor:default;opacity:.6}.backup-status{display:grid;gap:22px;border-left:5px solid #d0b81e}.backup-status.complete{border-left-color:#5b9b55}.backup-status.failed{border-left-color:#bb4f3f}.backup-status-heading{display:grid;grid-template-columns:48px minmax(0,1fr);gap:16px;align-items:start}.backup-status-heading .eyebrow{margin:0 0 4px}.backup-status-heading h2{margin-bottom:7px}.backup-status-heading p{margin:0}.backup-status-icon{width:48px;height:48px;display:grid;place-items:center;border-radius:50%;background:#f5edbd;color:#6d6018;font-size:22px;font-weight:900}.backup-status.complete .backup-status-icon{background:#e3f0df;color:#44743f}.backup-status.failed .backup-status-icon{background:#fae3df;color:#8a352a}.backup-progress{height:8px;overflow:hidden;border-radius:99px;background:#ecece7}.backup-progress span{display:block;width:35%;height:100%;border-radius:inherit;background:#d0b81e;animation:backup-progress 1.5s ease-in-out infinite alternate}@keyframes backup-progress{0%{transform:translate(-20%)}to{transform:translate(210%)}}.backup-meta{display:grid;grid-template-columns:170px 220px minmax(0,1fr);gap:15px;margin:0}.backup-meta>div{min-width:0;display:grid;gap:5px;padding:13px;border:1px solid #e3e5df;border-radius:7px;background:#f9faf7}.backup-meta dt{color:#777b73;font-size:10px;font-weight:850;letter-spacing:.05em;text-transform:uppercase}.backup-meta dd{min-width:0;margin:0;font-size:12px;font-weight:700}.backup-meta code{display:block;overflow:hidden;font-size:11px;text-overflow:ellipsis;white-space:nowrap}.backup-results{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:13px}.backup-results>div{display:grid;gap:7px;padding:16px;border:1px solid #dfe2da;border-radius:8px}.backup-results span,.backup-results small{color:#70746c}.backup-results small{overflow:hidden;font-size:10px;text-overflow:ellipsis;white-space:nowrap}.backup-refresh{width:fit-content;min-height:40px;border:1px solid #d6d9d1;background:#fff}.backup-loading,.backup-empty{color:#6e726a}.users-panel{padding-top:27px}.user-list{display:grid}.user-editor{display:grid;gap:16px;padding:22px 0;border-top:1px solid #e8eae5}.user-editor.inactive{opacity:.68}.user-identity{display:grid;grid-template-columns:38px minmax(0,1fr) auto;align-items:center;gap:12px}.user-identity .avatar{width:38px;height:38px}.user-identity>div{display:grid;gap:4px;min-width:0}.user-identity strong{overflow:hidden;text-overflow:ellipsis;font-size:13px;white-space:nowrap}.user-identity small{color:#858981;font-size:11px}.user-bcc{display:grid;grid-template-columns:120px minmax(0,1fr) auto;align-items:center;gap:10px;padding:11px 12px;border:1px solid #e1e3dd;border-radius:8px;background:#f8f9f6}.user-bcc>span{color:#73776f;font-size:11px;font-weight:800;text-transform:uppercase;letter-spacing:.04em}.user-bcc code,.bcc-address code{min-width:0;overflow:hidden;color:#343631;font-family:ui-monospace,SFMono-Regular,Menlo,monospace;font-size:12px;text-overflow:ellipsis;white-space:nowrap}.user-bcc button{min-height:34px;margin:0;padding:0 12px}.inactive-pill{background:#ececea;color:#70736d}.user-controls{display:grid;grid-template-columns:minmax(190px,1fr) 180px 140px;gap:14px}.user-active{min-height:48px;display:flex;align-items:center;gap:9px;padding:0 13px;border:1px solid #ced1c9;border-radius:8px;background:#fafbf8}.user-active input{width:18px;min-height:18px;margin:0;accent-color:#d1b700}.user-actions{display:flex;justify-content:flex-end;align-items:center;gap:10px}.user-actions>span{margin-right:auto;color:#81857d;font-size:11px}.user-actions button{min-height:40px;margin:0;padding:0 15px;border:0;border-radius:7px;background:#f2d229;color:#272825;font-weight:800}.agent-access{display:grid;gap:13px;padding:16px;border:1px solid #dfe2da;border-radius:9px;background:#fbfcf8}.agent-access-heading,.agent-token-row{display:flex;align-items:center;justify-content:space-between;gap:16px}.agent-access-heading>div{display:grid;gap:3px}.agent-access-heading small,.agent-token-row>span{color:#777c73;font-size:11px}.agent-access-heading .user-active{min-height:40px}.agent-access-fields{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:13px}.agent-access-fields label{margin:0;color:#5d625a;font-size:12px}.phone-access{border-color:#e2d574;background:#fffdf0}.phone-access-fields{display:grid;grid-template-columns:minmax(120px,210px) minmax(0,1fr);align-items:end;gap:14px}.phone-access-fields label{margin:0;color:#5d625a;font-size:12px}.phone-access-fields small{padding-bottom:14px;color:#777c73;font-size:11px;line-height:1.5}.phone-bar{--phone-bar-bottom: 20px;position:fixed;z-index:90;right:22px;bottom:var(--phone-bar-bottom);width:min(440px,calc(100vw - 44px));display:flex;align-items:center;justify-content:space-between;gap:14px;padding:13px 14px;border:1px solid #50534d;border-radius:12px;background:#303230;color:#fff;box-shadow:0 16px 45px #1719174d;transition:transform .24s ease}.phone-bar.phone-bar-tucked{transform:translateY(calc(100% + var(--phone-bar-bottom)))}.phone-bar-tuck{position:absolute;top:-25px;left:50%;width:84px;min-height:26px;display:flex;align-items:center;justify-content:center;gap:5px;margin:0;padding:0 10px;transform:translate(-50%);border:1px solid #50534d;border-bottom:0;border-radius:8px 8px 0 0;background:#303230;color:#f5f5f2;font-size:10px;font-weight:800}.phone-bar-tuck span:last-child{font-size:13px;line-height:1}.phone-bar.ringing{border-color:#ffe900}.phone-bar.ringing:not(.phone-bar-tucked){animation:phone-ring-pulse .85s ease-in-out infinite alternate}.phone-bar.connected{border-color:#6bc175}.phone-bar.error{border-color:#e68171}.phone-bar-link{min-width:0;display:flex;align-items:center;gap:11px;color:inherit;text-decoration:none}.phone-bar-icon{width:34px;height:34px;flex:0 0 auto;display:grid;place-items:center;border-radius:50%;background:#ffe900;color:#252725;font-size:17px}.phone-bar-link>span:last-child{min-width:0;display:grid;gap:2px}.phone-bar-link strong,.phone-bar-link small{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.phone-bar-link strong{font-size:12px}.phone-bar-link small{color:#bcc0b8;font-size:10px}.phone-bar-actions{flex:0 0 auto;display:flex;gap:7px}.phone-bar.connected{width:min(760px,calc(100vw - 44px))}.phone-bar-actions select{width:190px;min-height:35px;padding:0 30px 0 9px;border-color:#646860;background:#3b3e3a;color:#fff;font-size:11px}.phone-bar-actions button{min-height:35px;margin:0;padding:0 12px;border:0;border-radius:6px;background:#ffe900;color:#222;font-size:11px;font-weight:800}.phone-bar-actions button.secondary{min-height:35px;border-color:#646860;background:transparent;color:#eee}.phone-bar-actions .phone-accept{background:#68bd72;color:#102c14}.phone-bar-actions .phone-decline{background:#d75c4c;color:#fff}.phone-bar-actions .phone-transfer{background:#8cc3ef;color:#173349}@keyframes phone-ring-pulse{0%{transform:translateY(0);box-shadow:0 16px 45px #1719174d}to{transform:translateY(-3px);box-shadow:0 0 0 6px #ffe9003d,0 18px 50px #17191766}}.phone-readiness{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:1px;margin-bottom:18px;padding:0;overflow:hidden;background:#e5e6e1}.phone-readiness>div{min-height:108px;display:grid;align-content:center;gap:8px;padding:24px;background:#fff}.phone-readiness span{color:#73776f;font-size:11px;font-weight:750;text-transform:uppercase;letter-spacing:.08em}.phone-readiness strong{font-size:19px}.phone-dialer{margin-bottom:18px}.phone-dialer form{display:grid;grid-template-columns:minmax(230px,1fr) minmax(230px,1fr) auto;align-items:end;gap:12px}.phone-dialer form>label{margin:0;color:#5d625a;font-size:11px}.phone-recording-option{min-height:48px;display:flex;align-items:center;gap:10px;padding:8px 12px;border:1px solid #dfe2da;border-radius:7px;background:#f8f9f6}.phone-recording-option input{width:auto;min-height:auto;margin:0;accent-color:#5d9b57}.phone-recording-option span{display:grid;gap:2px}.phone-recording-option strong{color:#3c413a;font-size:12px}.phone-recording-option small{color:#777c74;font-size:10px}.phone-dialer form>button{min-height:48px;margin:0;padding:0 24px;border:0;border-radius:5px;background:#5d9b57;color:#fff;font-weight:850}.phone-inbox{margin-top:18px}.phone-inbox .section-heading button{align-self:center}.voicemail-list,.phone-call-list{display:grid}.voicemail-list article,.phone-call-list article{min-height:78px;display:flex;align-items:center;justify-content:space-between;gap:20px;padding:13px 2px;border-top:1px solid #e8eae5}.voicemail-list article.unread{border-left:4px solid #e2c700;padding-left:13px}.voicemail-list article>div,.phone-call-list article>div{min-width:0;display:grid;gap:5px}.voicemail-list small,.phone-call-list small{color:#777c73;font-size:11px}.voicemail-list .voicemail-actions{display:flex;grid-template-columns:none;align-items:center;justify-content:flex-end;gap:10px;flex:1}.voicemail-list audio{width:min(360px,100%);height:36px}.voicemail-delete{min-height:36px;padding:0 12px;border:1px solid #c86d61;border-radius:5px;background:#fff;color:#9a382a;font-weight:800}.phone-call-list .pill{text-transform:capitalize}.phone-status-answered,.phone-status-completed{background:#e2f1e2;color:#35603a}.phone-status-voicemail{background:#fff3c9;color:#6f5d12}.phone-status-failed,.phone-status-busy,.phone-status-no-answer{background:#f7e3df;color:#7d392f}.phone-route-admin{margin:18px 0}.phone-route-admin>.section-heading button{align-self:center;min-height:40px;margin:0;padding:0 16px;border:0;border-radius:5px;background:#ffe900;font-weight:800}.phone-main-announcement{margin:4px 0 26px;padding:18px;border:1px solid #dfe2da;border-radius:8px;background:#f8f9f6}.phone-route-list{display:grid}.phone-route-list>article{display:grid;gap:15px;padding:20px 0;border-top:1px solid #e7e9e3}.phone-route-list>article.inactive{opacity:.6}.phone-route-fields{display:grid;grid-template-columns:130px minmax(220px,1fr) 160px 100px;align-items:end;gap:12px}.phone-route-fields label{margin:0;color:#5d625a;font-size:11px}.phone-route-fields .user-active{min-height:48px}.phone-route-announcement{display:grid;grid-template-columns:minmax(0,1fr) minmax(230px,300px) auto;align-items:end;gap:12px}.phone-route-announcement label{display:grid;gap:6px;margin:0;color:#5d625a;font-size:11px}.phone-route-announcement textarea{min-height:94px;resize:vertical}.phone-route-announcement select{min-height:46px}.phone-route-announcement small{color:#7a7f76;line-height:1.4}.phone-route-announcement button{min-height:46px;margin:0;white-space:nowrap}.phone-route-list fieldset{margin:0;padding:13px 15px 15px;border:1px solid #dfe2da;border-radius:8px}.phone-route-list legend{padding:0 6px;color:#6c7168;font-size:10px;font-weight:800}.phone-route-members{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:9px}.phone-route-members label{min-width:0;display:flex;align-items:flex-start;gap:9px;margin:0;padding:9px;border-radius:6px;background:#f7f8f4;font-size:11px}.phone-route-members label.unavailable{color:#888}.phone-route-members input{width:16px;min-height:16px;margin:1px 0 0;padding:0}.phone-route-members span{min-width:0;display:grid;gap:3px}.phone-route-members small{overflow:hidden;color:#858981;text-overflow:ellipsis;white-space:nowrap}.phone-route-save{display:flex;align-items:center;justify-content:space-between;gap:16px;padding-top:18px;border-top:1px solid #e7e9e3}.phone-route-save small{color:#767a72}.phone-route-save button{min-height:44px;padding:0 18px;border:0;border-radius:5px;background:#ffe900;font-weight:800}.agent-token-row>div{display:flex;gap:8px}.agent-token-row button{min-height:36px;margin:0}.generated-token{display:grid;gap:8px;padding:12px;border:1px solid #dfc826;border-radius:8px;background:#fffbe0}.generated-token>strong{font-size:12px}.generated-token>div{display:grid;grid-template-columns:minmax(0,1fr) auto;gap:8px;align-items:center}.generated-token code{overflow-x:auto;padding:10px;border-radius:6px;background:#272825;color:#fff;font-size:11px;white-space:nowrap}.generated-token button{min-height:36px;margin:0}.account-panel{display:grid;gap:28px}.account-details{margin:0}.bcc-card{display:grid;gap:16px;padding:24px;border-radius:10px;background:#292b27;color:#fff}.bcc-card h2{margin:5px 0 7px;color:#fff}.bcc-card p{max-width:760px;margin:0;color:#c8cbc4;line-height:1.6}.bcc-card small{color:#aeb2a9;line-height:1.5}.bcc-address{display:grid;grid-template-columns:minmax(0,1fr) auto;gap:10px;align-items:center;padding:10px 10px 10px 14px;border:1px solid #555950;border-radius:8px;background:#1f211e}.bcc-address code{color:#f4f5f1}.bcc-address button{min-height:38px;margin:0;border:0;border-radius:6px;padding:0 18px;background:#f2d229;color:#272825;font-weight:800}.duplicate-save-warning{display:grid;gap:14px;padding:18px;border:1px solid #d9bd18;border-radius:10px;background:#fffbe0}.duplicate-save-warning strong{font-size:16px}.duplicate-save-warning p{margin:4px 0 0;color:#6c6650}.duplicate-warning-records{display:grid;gap:7px}.duplicate-warning-record{display:grid;gap:3px;padding:11px 13px;border:1px solid #e5d98c;border-radius:7px;background:#fff;color:#292b27;text-decoration:none}.duplicate-warning-record:hover{border-color:#bca210}.duplicate-warning-record small{color:#73776f}.duplicate-warning-actions{display:flex;justify-content:flex-end;gap:9px;flex-wrap:wrap}.duplicate-warning-actions button,.duplicate-warning-actions .button-link{min-height:40px;margin:0}.duplicate-type-tabs{display:flex;flex-wrap:wrap;gap:8px;margin:-10px 0 24px}.duplicate-type-tabs button{margin:0}.duplicate-type-tabs .active{background:#292b27;color:#fff}.duplicate-date-filter{display:flex;align-items:center;flex-wrap:wrap;gap:14px 20px;margin:-8px 0 22px;padding:14px}.duplicate-date-filter .checkbox-field{min-height:52px;margin:0}.duplicate-date-filter .created-filter input{min-width:150px}.duplicate-filter-summary{flex-basis:100%;color:#74786f;font-size:11px}.duplicate-groups{display:grid;gap:18px}.duplicate-group-card{display:grid;gap:17px;padding:22px;border:1px solid #e0e2dc;border-radius:11px;background:#fff;box-shadow:0 8px 30px #2326200a}.duplicate-group-card>header{display:flex;align-items:flex-start;justify-content:space-between;gap:16px}.duplicate-group-card h2{margin:5px 0 0;font-size:18px}.duplicate-group-card>header>span{padding:5px 9px;border-radius:999px;background:#f0f1ed;color:#71756d;font-size:11px;font-weight:800}.duplicate-reason{color:#9a8200;font-size:10px;font-weight:900;letter-spacing:.08em;text-transform:uppercase}.duplicate-record-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:10px}.duplicate-record-summary{display:grid;gap:4px;min-width:0;padding:15px;border:1px solid #e2e4de;border-radius:8px;background:#fafbf8}.duplicate-record-summary strong,.duplicate-record-summary span,.duplicate-record-summary small{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.duplicate-record-summary span{color:#444740;font-size:13px}.duplicate-record-summary small{color:#858981}.duplicate-record-summary .duplicate-record-type{width:fit-content;padding:3px 7px;border-radius:999px;background:#eeeddf;color:#655c21;font-size:9px;font-weight:900;letter-spacing:.06em;text-transform:uppercase}.duplicate-record-summary a{margin-top:6px;color:#6e6000;font-size:12px;font-weight:800}.duplicate-pair-picker{display:grid;grid-template-columns:minmax(0,1fr) minmax(0,1fr) auto;align-items:end;gap:12px;padding-top:4px}.duplicate-pair-picker label{margin:0}.duplicate-pair-picker .button-link{min-height:43px}.disabled-link{pointer-events:none;opacity:.45}.duplicate-empty{padding:34px;text-align:center}.duplicate-empty p{margin-bottom:0;color:#777b74}.merge-summary{display:grid;grid-template-columns:minmax(0,1fr) auto minmax(0,1fr) auto;align-items:center;gap:22px}.merge-summary>div:not(.merge-arrow){display:grid;gap:4px}.merge-summary span{color:#858981;font-size:11px;font-weight:800;text-transform:uppercase}.merge-summary strong{font-size:18px}.merge-summary a:not(.button-link){color:#716200;font-size:12px;font-weight:800}.merge-arrow{color:#c5aa0c;font-size:28px}.merge-fields{margin-top:18px;padding:0;overflow:hidden}.merge-fields>header{padding:22px 24px;border-bottom:1px solid #e5e7e1}.merge-fields h2,.merge-impact h2{margin:0 0 5px;font-size:19px}.merge-fields header p,.merge-impact p{margin:0;color:#7a7e76}.merge-fields table th:first-child{width:180px}.merge-fields tbody th{color:#555950;font-size:12px;text-align:left}.merge-choice{display:flex;align-items:flex-start;gap:10px;min-height:48px;margin:0;padding:11px;border:1px solid transparent;border-radius:7px;background:#f7f8f5;cursor:pointer}.merge-choice.selected{border-color:#d0b614;background:#fffbe1}.merge-choice input{width:17px;min-height:17px;margin:1px 0 0;accent-color:#c5aa0c}.merge-choice span{overflow-wrap:anywhere;line-height:1.45}.merge-additions{padding:20px 24px 24px;border-top:1px solid #e5e7e1}.merge-additions h3{margin:0 0 12px;font-size:14px}.merge-additions>div{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:8px}.merge-additions span{display:grid;gap:4px;padding:11px;border-radius:7px;background:#f6f7f3;overflow-wrap:anywhere;font-size:12px}.merge-additions strong{color:#777b74;font-size:10px;text-transform:uppercase}.merge-impact{display:flex;align-items:center;justify-content:space-between;gap:24px;margin-top:18px}.merge-impact>div:last-child{display:flex;gap:10px;flex-wrap:wrap}.merge-impact>div:last-child span{display:grid;min-width:100px;padding:10px 13px;border-radius:8px;background:#f4f5f1;color:#73776f;font-size:10px;text-transform:uppercase}.merge-impact>div:last-child strong{color:#282a26;font-size:20px}.merge-confirm{display:flex;align-items:center;justify-content:space-between;gap:24px;margin-top:18px;border-color:#d9c12f;background:#fffdf0}.merge-confirm .checkbox-field{margin:0}.merge-confirm button{flex:0 0 auto;margin:0}@media(max-width:900px){.login-shell{grid-template-columns:1fr;background:#f5f5f5}.login-brand{min-height:270px;padding:38px 28px;justify-content:flex-start}.login-brand img{width:210px}.login-brand h1{margin:35px 0 8px;font-size:34px}.login-brand p{margin-bottom:0}.login-panel{padding:28px 18px 45px}.app-shell{display:block}.sidebar{display:none}.mobile-header{height:66px;display:flex;align-items:center;justify-content:space-between;padding:0 22px;background:#272825;color:#fff}.mobile-header .brand{display:flex;align-items:center;gap:10px;text-decoration:none}.mobile-header .brand img{width:164px;height:auto}.mobile-header .brand small{color:#ffe900;font-size:8px;font-weight:800;letter-spacing:.16em}.mobile-header button{border:1px solid #60635d;border-radius:7px;padding:7px 10px;color:#fff;background:transparent}.mobile-nav{display:flex;gap:5px;padding:9px 16px;background:#fff;border-bottom:1px solid #e1e3dc;overflow-x:auto;scrollbar-width:none}.mobile-nav a{padding:8px 11px;border-radius:7px;color:#656961;text-decoration:none;font-size:12px;font-weight:700;white-space:nowrap}.mobile-nav a.active{color:#302e20;background:#f3d324}.content{width:min(100% - 36px,1220px);padding-top:38px}.user-create{grid-template-columns:repeat(2,minmax(0,1fr))}.user-controls{grid-template-columns:minmax(190px,1fr) 160px 130px}.duplicate-pair-picker{grid-template-columns:repeat(2,minmax(0,1fr))}.duplicate-pair-picker .button-link{grid-column:1 / -1}.merge-summary{grid-template-columns:minmax(0,1fr) auto minmax(0,1fr)}.merge-summary>.button-link{grid-column:1 / -1}}@media(max-width:680px){.outreach-create form,.outreach-upload,.outreach-provider{align-items:stretch;flex-direction:column}.outreach-upload form{align-items:stretch;flex-direction:column;width:100%}.outreach-metrics{grid-template-columns:repeat(2,1fr)}.outreach-imports>div{grid-template-columns:1fr;gap:5px}.login-brand{min-height:230px}.login-brand h1{font-size:29px}.login-brand p{display:none}.login-card{padding:30px 24px}.login-card h2{font-size:28px}.content{width:min(100% - 26px,1220px);padding:28px 0 54px}.page-heading{align-items:flex-start;flex-direction:column;margin-bottom:24px}.backup-control{align-items:stretch;flex-direction:column}.backup-control button{width:100%}.backup-meta,.backup-results{grid-template-columns:1fr}.heading-actions{width:100%;flex-wrap:wrap}.metric-grid{grid-template-columns:repeat(2,1fr)}.metric-card{min-height:122px;padding:17px}.metric-card strong{font-size:25px}.panel-heading{align-items:flex-start;flex-direction:column;gap:5px}.search{grid-template-columns:1fr}.result{grid-template-columns:34px minmax(0,1fr) 14px;padding:12px 4px}.result .pill{grid-column:2}.chevron{grid-column:3;grid-row:1 / span 2}.list-toolbar{align-items:stretch;flex-wrap:wrap}.list-options{align-items:stretch;flex-direction:column}.list-sort{align-items:stretch;flex-direction:column;gap:6px}.list-sort select{width:100%;min-width:0}.search-field{width:100%}.pagination{align-items:flex-start;flex-direction:column}.reengagement-filters{grid-template-columns:1fr}.reengagement-options{align-items:stretch;flex-direction:column}.created-filter{justify-content:space-between}.created-filter input{width:min(190px,58%)}.reengagement-row{grid-template-columns:minmax(0,1fr) auto;gap:10px}.activity-age{grid-column:2;grid-row:1}.reengagement-row>.pill,.reengagement-email{grid-column:1 / -1;width:100%}.reengagement-summary{align-items:flex-start;flex-direction:column}.field-grid{grid-template-columns:1fr}.related-panel,.details-panel{padding:22px 18px}.record-top{grid-template-columns:44px minmax(0,1fr)}.record-top .record-icon{width:44px;height:44px}.record-top h1{display:block;margin:0 0 8px}.record-actions{grid-column:1 / -1;grid-row:auto;width:100%}.record-actions .button-link{flex:1}.read-only-badge{grid-column:1 / -1;grid-row:auto;width:fit-content}.activity-heading{align-items:stretch;flex-direction:column}.activity-heading-actions{justify-content:flex-start;flex-wrap:wrap}.activity-heading-actions .compact{flex:1}.email-tracking-detail{padding:18px 16px 22px}.email-tracking-heading{align-items:flex-start;flex-direction:column}.email-timeline-event{align-items:flex-start;flex-direction:column;gap:3px}.form-grid,.conversion-account-options{grid-template-columns:1fr}.form-field.wide{grid-column:auto}.multiselect-options{grid-template-columns:1fr}.form-actions{align-items:stretch;flex-direction:column-reverse;text-align:center}.danger-zone{align-items:stretch;flex-direction:column}.line-item-grid{grid-template-columns:1fr}.opportunity-products .section-heading{align-items:flex-start;flex-direction:column}.product-heading-actions{width:100%;justify-content:space-between}.line-item-form-grid{grid-template-columns:1fr}.line-item-form-grid .wide{grid-column:auto}.line-item-editor{padding:18px 15px}.line-item-editor-footer{align-items:stretch;flex-direction:column}.line-item-editor-footer>div{display:grid;grid-template-columns:1fr 1fr}.history-diff>div{grid-template-columns:1fr}.history-diff dd{grid-template-columns:1fr}.history-diff dd i{text-align:left}.user-create,.user-controls,.phone-access-fields,.phone-readiness,.phone-dialer form{grid-template-columns:1fr}.phone-access-fields small{padding-bottom:0}.voicemail-list article,.phone-call-list article{align-items:stretch;flex-direction:column;gap:10px}.voicemail-list .voicemail-actions{width:100%;align-items:stretch;flex-direction:column}.voicemail-list audio{width:100%}.phone-bar,.phone-bar.connected{--phone-bar-bottom: 13px;right:13px;width:calc(100vw - 26px);align-items:stretch;flex-direction:column}.phone-bar-actions{flex-wrap:wrap}.phone-bar-actions select{width:100%}.phone-bar-actions button{flex:1}.phone-route-fields,.phone-route-members,.phone-route-announcement{grid-template-columns:1fr}.phone-route-save{align-items:stretch;flex-direction:column}.phone-alert-banner{position:relative;align-items:stretch;flex-direction:column;padding:12px 13px}.phone-alert-banner strong,.phone-alert-banner small{white-space:normal}.user-create button{width:100%}.user-actions{align-items:stretch;flex-wrap:wrap}.user-actions>span{width:100%}.user-actions button{flex:1}.user-bcc{grid-template-columns:1fr auto}.user-bcc>span{grid-column:1 / -1}.agent-access-heading,.agent-token-row{align-items:stretch;flex-direction:column}.agent-access-fields{grid-template-columns:1fr}.agent-token-row>div{width:100%}.agent-token-row button{flex:1}.generated-token>div{grid-template-columns:1fr}.bcc-address{grid-template-columns:1fr}.duplicate-warning-actions{align-items:stretch;flex-direction:column}.duplicate-record-grid,.duplicate-pair-picker,.merge-additions>div{grid-template-columns:1fr}.duplicate-pair-picker .button-link{grid-column:auto}.merge-summary{grid-template-columns:1fr}.merge-arrow{transform:rotate(90deg);text-align:center}.merge-fields table{min-width:720px}.merge-impact,.merge-confirm{align-items:stretch;flex-direction:column}.merge-confirm button{width:100%}}@media(prefers-reduced-motion:reduce){.phone-bar{transition:none}}.app-tabs{display:flex;align-items:center;gap:8px;padding:12px 24px;border-bottom:1px solid #dce3eb;background:#fff;min-height:64px;flex-wrap:wrap}.app-tabs-brand{color:#526176;font-size:13px;font-weight:650;margin-right:16px}.app-tabs a{color:#40516a;padding:8px 16px;border-radius:7px;font-size:14px;font-weight:650;text-decoration:none}.app-tabs a:hover{background:#f1f5f9}.app-tabs a[aria-current=page]{background:#e8f1fb;color:#175c9c}.app-tabs .app-tabs-staff{margin-left:auto;font-size:13px}.unified-welcome{max-width:1100px;margin:36px auto;padding:24px}.unified-welcome>.panel{padding:28px}.unified-actions{display:flex;gap:12px;align-items:center;padding:16px 20px}.support-ticket-message{padding:16px 22px;color:#526176}.account-support-tickets .table-scroll{overflow-x:auto}.account-support-tickets table{width:100%;border-collapse:collapse}.account-support-tickets th,.account-support-tickets td{padding:14px 20px;text-align:left;border-bottom:1px solid #e6ebf0}.account-support-tickets td:first-child{min-width:260px}.user-create,.user-controls{flex-wrap:wrap}@media(max-width:640px){.app-tabs{padding:10px 14px;gap:4px}.app-tabs-brand{display:none}.app-tabs a{padding:8px 12px}.unified-welcome{padding:16px;margin:12px auto}}}